Windows 2000 Server SP4

[Guest]

I have this critical production server that doesn't shut itself down
properly. I try to shutdown and restart the first time and it doesn't seem
to do anything. The 2nd time I try shutdown, restart it seems to try and
shut down, but then it goes to this blue screen and just hangs there! I've
let it sit for a while (10 minutes) and it doesn't do anything.

Then as soon as I touch the power button, I then get a screen that says that
windows is shutting down before it powers off. In the power options I don't
have an option to restart, the only option is power off.

There's nothing in the event viewer that gives me any clues as to what it
was hanging on when it was trying to shut down the proper way. Is there
something I can set somewhere that lets me know what's going on? Again, this
is a misson critical production server on an active directory domain.

 

[Guest]

Sounds more like a hardware problem, maybe memory or a driver. I'm not
really sure what to tell you. Sorry.

 

[Guest]

Are you running Exchange on this server? if so, there are issues running
Exchange on Domain controllers, is this server a domain controller?

 

[Guest]

No I'm not running exchange server. This server is not a domain controller.
It's our production application server housing an Oracle database with a 3rd
party application sitting on top of it.