win mail sends mail only after restart (+other crazy stuff)

[alvagram]

Hi,
Just bought a new Toshiba A210 laptop running Vista. After composing a
message in windows mail, when I press the Send button nothing hapens (note:
the "send messages immediately" option IS checked). It gets stucked in the
Outbox and is only sent if I close and restart WM. Also : the unread messages
count (e.g (2)) in the folders list on the left is usually wrong, indicating
read messages as unread and v.v. Also : at some point the folders list on the
left totally disapeared !
I already tried the following :
-reinstalled Windows Vista from the recovery disk
-uninstalled Norton
-uninstalled some SMS program (I don't remember its name)
-installed Service Pack 1
-did a Windows Update

It is still not working and I'm getting crazy...

Any suggestions ?

Thanks
Basil

 

[alvagram]

Hi,
Just bought a new Toshiba A210 laptop running Vista. After composing a
message in windows mail, when I press the Send button nothing hapens (note:
the "send messages immediately" option IS checked). It gets stucked in the
Outbox and is only sent if I close and restart WM. Also : the unread messages
count (e.g (2)) in the folders list on the left is usually wrong, indicating
read messages as unread and v.v. Also : at some point the folders list on the
left totally disapeared !
I already tried the following :
-reinstalled Windows Vista from the recovery disk
-uninstalled Norton
-uninstalled some SMS program (I don't remember its name)
-installed Service Pack 1
-did a Windows Update

It is still not working and I'm getting crazy...

Any suggestions ?

Thanks
Basil

P.S. : The Send/Receive button also does not work !

 

[John Richards]

Try the Norton removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

 

[Guest]

Hi,
Just bought a new Toshiba A210 laptop running Vista. After composing a
message in windows mail, when I press the Send button nothing hapens
(note:
the "send messages immediately" option IS checked). It gets stucked in the
Outbox and is only sent if I close and restart WM. Also : the unread
messages
count (e.g (2)) in the folders list on the left is usually wrong,
indicating
read messages as unread and v.v. Also : at some point the folders list on
the
left totally disapeared !
I already tried the following :
-reinstalled Windows Vista from the recovery disk
-uninstalled Norton

Did you run this cleanup program to take care of what the
uninstall left behind?

<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

Also, you may need to remove your email account under Windows
Mail, then restart Windows Mail and add the account again.

-uninstalled some SMS program (I don't remember its name)

There's a program with SMS in its name for which that's a good
idea. I don't remember its name either.

Also, you may want to check if you have the Google Toolbar
program installed, and if you do, uninstall it too.

-installed Service Pack 1
-did a Windows Update

It is still not working and I'm getting crazy...

Any suggestions ?

Thanks
Basil

There are some email servers which object to the order in which
Windows Mail does a combined send and receive. If you're
using one of them, you may have to do the send and receive
separately by clicking on the triangle to the right of Send/Receive,
then either Receive All or Send All, and waiting a few seconds
after this finishes before you do the other.

 

[alvagram]

Did you run this cleanup program to take care of what the
uninstall left behind?

<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

Also, you may need to remove your email account under Windows
Mail, then restart Windows Mail and add the account again.


There's a program with SMS in its name for which that's a good
idea. I don't remember its name either.

Also, you may want to check if you have the Google Toolbar
program installed, and if you do, uninstall it too.


There are some email servers which object to the order in which
Windows Mail does a combined send and receive. If you're
using one of them, you may have to do the send and receive
separately by clicking on the triangle to the right of Send/Receive,
then either Receive All or Send All, and waiting a few seconds
after this finishes before you do the other.

Thanks guys, I will try the Norton removal tool next (before I throw the
laptop out of the window).
No, there is no Google Toolbar installed.
I had also tried separate send and receive, separately also for each of two
different e-mail accounts from totally different mail servers... Nada !

 

[Guest]

Thanks guys, I will try the Norton removal tool next (before I throw the
laptop out of the window).
No, there is no Google Toolbar installed.
I had also tried separate send and receive, separately also for each of
two
different e-mail accounts from totally different mail servers... Nada !

You're welcome.

 

[Steve Cochran]

After the Norton tool, remove your mail accounts, close and reopen WinMail
and add them back again, as Norton sets up a proxy that is not going to work
after you uninstall it.

steve