Jennie said:
How can you get Windows help and support to recognize your virus
protection?
If you're referring to the Windows Security Center, it depends on the virus
program. Some older versions of NAV, for example, require a "WMI" update
to work with the Security Center.
If you have an older or incompatible anti-virus program, consider switching
to something like the AVG free edition.
HTH
-pk
