G
Guest
I need to help my sister on a problem with her PC and I plan to use Remote
Assistance. Since we'll be connecting through the internet with 2 firewalls
inbetween, I thought I'd try this out first between 2 systems on my own LAN.
I've set up the two messengers ids and logged into them on my two computers.
When I send the invitation from the novice the expert sees the request and
responds with the <alt> T.
The novice's system has a message saying to please wait for a response or
cancel the request. The expert's system just has a blinking cursor at the
end of the line that is displayed just after the invitation that has been
accepted.
What now? I cannot find "Take Control" anywhere (ie. File/Edit/New/ etc.)
pull downs.
Once you help me around that, will I be "logged in" at the id on the remote
computer? I want to be able to d/l tools and run maleware scans on the
remote computer.
Thanks in advance for helping me.
Assistance. Since we'll be connecting through the internet with 2 firewalls
inbetween, I thought I'd try this out first between 2 systems on my own LAN.
I've set up the two messengers ids and logged into them on my two computers.
When I send the invitation from the novice the expert sees the request and
responds with the <alt> T.
The novice's system has a message saying to please wait for a response or
cancel the request. The expert's system just has a blinking cursor at the
end of the line that is displayed just after the invitation that has been
accepted.
What now? I cannot find "Take Control" anywhere (ie. File/Edit/New/ etc.)
pull downs.
Once you help me around that, will I be "logged in" at the id on the remote
computer? I want to be able to d/l tools and run maleware scans on the
remote computer.
Thanks in advance for helping me.