username en password

[beer]

Yes I have noticed that this topic has been posted more than once and I have
read some of them.

I have removed Norton Internet Security 2009. I have removed my
e-mailaccounts and reset them. I have reinstalled Norton and nothing works.
Everytime I want receive and/or send mail, Windows Mail asks for my username
and password.

Even when Norton wasn't installed Windows Mail didn't remember, so I don't
think Norton is causing this problem.

Any other solution?

 

[Peter Foldes]

beer

No you did not remove Norton. Had you ,you would not post what you just
did.Uninstall Norton using their uninstall tool which is below and then reboot and
test. Post back with result

Norton Removal Tool
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

 

[Sam Hobbs]

Have the username and password ever worked? It helps to know that.

Also, if you could specify who the provider is of the server you are using
then that might help. Don't post complete email addresses of course. There
is a provider that recently made a change without telling their customers. I
don't know if that is still a problem but if it is then if you were to
specify who the provider is of the server you are using then someone might
be able to help quickly and accurately.

 

[Gary VanderMolen]

Unfortunately, Symantec Norton can't even write a proper uninstall module,
so the uninstall has to be followed up with their special removal tool before
it is effective:

http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

 

[beer]

Right now everything seems to be working as it should. I have just started up
the PC and openend Windows Mail. When I clicked the receive and send button,
I was connected with my provider without WMail asking for a username and
password. My internet and mailprovider is HetNet.nl Are there any problems
known with this provider?

I removed Norton in the Windows screen to remove programs (don't know what
it's called in English, you acces it trough the configurationscreen). But I
understand that's not enough.

If the problem returns I'll try using the Symantec removing tool.

 

[Gary VanderMolen]

We are not aware of any issues with your mail provider.

Symantec Norton leaves a lot of debris behind when its programs are
uninstalled. This may or may not cause continued (or subsequent) problems.
Before you install any new antivirus program, be sure to use the Symantec
removal tool first.

--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen

Right now everything seems to be working as it should. I have just started up
the PC and openend Windows Mail. When I clicked the receive and send button,
I was connected with my provider without WMail asking for a username and
password. My internet and mailprovider is HetNet.nl Are there any problems
known with this provider?

I removed Norton in the Windows screen to remove programs (don't know what
it's called in English, you acces it trough the configurationscreen). But I
understand that's not enough.

If the problem returns I'll try using the Symantec removing tool.