username and password

[KatNAZ]

Suddenly yesterday Windows Mail (on Vista) decided it needs my username and
password each time I open it, whether I've cleared & retyped & clicked
"Remember" or not. Checked and even reset (just in case) Tools - Accounts -
Mail - Properties - Servers with the correct info, and clicked Remember there
(again). I get my comcast email, I close Windows Mail, and when I reopen -
it requires username and password again. Found a message about disabling
Avast mail checking, did that - no change. No change with Comcast, so it
must be a Windows Mail change. Have tried a number of things over the past
24 hours, no change - still not actually "remembering" the info. Why, and
more important, how do I fix it?

 

[mac]

Suddenly yesterday Windows Mail (on Vista) decided it needs my username
and
password each time I open it, whether I've cleared & retyped & clicked
"Remember" or not. Checked and even reset (just in case) Tools -
Accounts -
Mail - Properties - Servers with the correct info, and clicked Remember
there
(again). I get my comcast email, I close Windows Mail, and when I
reopen -
it requires username and password again. Found a message about disabling
Avast mail checking, did that - no change. No change with Comcast, so it
must be a Windows Mail change. Have tried a number of things over the
past
24 hours, no change - still not actually "remembering" the info. Why, and
more important, how do I fix it?

The account may have become corrupt?

Note all the accounts settings on each tab.

Remove the account, close & re-open WM and then rebuild it again to remove
any corruption that has been caused to it.

 

[Dave]

Sometimes the account settings get messed up, and you have to remove
and re-add it.

Go to Tools - Accounts
remove the account (write down the settings first).
close Windows Mail.
Re-open WM, and add the account info again.