username and password

J

jkjmwilliams

When sending a series of newsletters to hundreds of customers using mail
merge, I often have the problem of being asked for a username and password,
which I supply, but it still doesn't work. I have to delete the user account
and reinstall it. Then everything works fine again. Is there some reason why
this occurs?
 
R

Roady [MVP]

Depends on the mail account you are using.

Do you have a virus scanner installed which integrates itself with Outlook?
Uninstall this integration part of your virus scanner and try again; you'd
still be sufficiently protected by your on-access scanner part of the virus
scanner. For more details see;
http://www.msoutlook.info/question/20
 

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