User shell folders alert!

[Peter]

I've got an agent event listed in the activity log that I'd
like to reverse but it doesn't appear to be listed in the
blocked events dialog box.

The event log lists it as follows:

"User Shell Folders alert

Occured on: 7/04/2005 at 6:47:28 PM

The user xxxxxxx, has decided to prevent a change to the
user's defined shell folders from Startup to
%USERPROFILE%\Start Menu\Programs\Startup."

Any ideas where or how I can either reset this or get MSAS
to prompt me again? I've tried uninstalling/reinstalling
the application but I'm still unable to access my
(redirected) start menu.

Peter

 

[Peter]

Not sure if I wasn't clear or if nobody else has
experienced this situation. Basically I'm unable to either
right-click the start button (nothing happens) or see any
of my programs in the start menu having chosen to prevent a
change to my Programs, Start Menu and Startup folders.

It looks like these should be redirected but I'm not sure
how to get anything back beyond hacking the registry as
this event isn't listed in anything other than the MSAS
event log which doesn't let me reverse what I've done.

Peter

 

[Andre Da Costa]

Boot into safe mode and uninstall Microsoft AntiSpyware and see if that
helps.

 

[Guest]

Sadly I can't uninstall the app in safe mode as the
uninstall routine appears to rely upon the Windows
Installer service which isn't (and can't be) started.

Uninstalling with Admin rights still doesn't fix the issue;
does MSAS leave the registry changes in situ or does it try
to 'repair' what it has done during the uninstall because
if so then this doesn't seem to be working?

Any more thoughts?

Peter

 

[Bill Sanderson]

You are going to need to repair the Windows Installer Service

Downloading the newest version may be the trick:

http://support.microsoft.com/?id=893803