Upgrade Problems - Error 1608

[Jamie Arrison]

I just replaced my dead laptop with a new one running
Windows 2000. My old laptop had FP2002 installed by first
installing FP 1.1 then purchasing FP2002 upgrade. The
upgrade worked flawlessly the first time, about 2 years
ago. The hard drive failed and I threw the machine away.

Now on my new machine I reinstalled FP 1.1 into the
default directory d:/program files/microsoft frontpage but
when I try to install the FP2002 upgrade I get "Error
1608: Setup was unable to locate a qualifing product". I
tried the same process on two other machines resulting in
the same error.

All software is legit, purchased by me, and attepting to
run on only one machine. Please help

 

[Steve Easton]

Since you mentioned you installed 1.1
on D:\ are you pointing 2002 to D:\ to
find the qualifying product??
It will default to C:\ unless pointed elsewhere.

--
Steve Easton
MS MVP FrontPage
95isalive
This site is best viewed..................
...............................with a computer

 

[Stefan B Rusynko]

Presuming FP2002 upgrades are eligible from FP1.1:
- Have you tried pointing the installer to that folder (or installing the FP1.1 original media) when asked for the location of a
qualifying product?

--




| I just replaced my dead laptop with a new one running
| Windows 2000. My old laptop had FP2002 installed by first
| installing FP 1.1 then purchasing FP2002 upgrade. The
| upgrade worked flawlessly the first time, about 2 years
| ago. The hard drive failed and I threw the machine away.
|
| Now on my new machine I reinstalled FP 1.1 into the
| default directory d:/program files/microsoft frontpage but
| when I try to install the FP2002 upgrade I get "Error
| 1608: Setup was unable to locate a qualifing product". I
| tried the same process on two other machines resulting in
| the same error.
|
| All software is legit, purchased by me, and attepting to
| run on only one machine. Please help

 

[Tom Pepper Willett]

....adding to what Stefan says, or clarifying it, the FP 1.1 does not need to
be actually installed. The floppy disk can be inserted in drive a then
point to it as the qualifying product.
--
Tom Pepper Willett
Microsoft MVP - FrontPage
http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
http://msdn.microsoft.com/frontpage
-----

Presuming FP2002 upgrades are eligible from FP1.1:
- Have you tried pointing the installer to that folder (or installing the

FP1.1 original media) when asked for the location of a

 

[Jamie Arrison]

Thanks for good sugestions. The FP2002 only lets you
choose the drive not the folder. I tried all drives and
the floppy and neither work.

-----Original Message-----
Presuming FP2002 upgrades are eligible from FP1.1:
- Have you tried pointing the installer to that folder

(or installing the FP1.1 original media) when asked for
the location of a

qualifying product?

--




"Jamie Arrison" <[email protected]>

wrote in message [email protected]...

 

[Jamie Arrison]

Thanks Tom, but still no joy. After your suggestion, I
tried it that way on two machines. -- Jamie

-----Original Message-----
....adding to what Stefan says, or clarifying it, the FP 1.1 does not need to
be actually installed. The floppy disk can be inserted in drive a then
point to it as the qualifying product.
--
Tom Pepper Willett
Microsoft MVP - FrontPage
http://www.microsoft.com/office/frontpage/prodinfo/default.
mspx
http://msdn.microsoft.com/frontpage
-----

Presuming FP2002 upgrades are eligible from FP1.1:
- Have you tried pointing the installer to that folder

(or installing the
FP1.1 original media) when asked for the location of a

qualifying product?

--

_____________________________________________
SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
"Warning - Using the F1 Key will not break anything!" (-;
To find the best Newsgroup for FrontPage support see:
http://www.net-sites.com/sitebuilder/newsgroups.asp
_____________________________________________


"Jamie Arrison" <[email protected]>

wrote in message

| I just replaced my dead laptop with a new one running
| Windows 2000. My old laptop had FP2002 installed by first
| installing FP 1.1 then purchasing FP2002 upgrade. The
| upgrade worked flawlessly the first time, about 2 years
| ago. The hard drive failed and I threw the machine away.
|
| Now on my new machine I reinstalled FP 1.1 into the
| default directory d:/program files/microsoft frontpage but
| when I try to install the FP2002 upgrade I get "Error
| 1608: Setup was unable to locate a qualifing product". I
| tried the same process on two other machines resulting in
| the same error.
|
| All software is legit, purchased by me, and attepting to
| run on only one machine. Please help

.

 

[Tom Pepper Willett]

Well, I assume you're using WinXP? It's possible WinXP doesn't support or
recognize that early of a verion of FP.
--
Tom Pepper Willett
Microsoft MVP - FrontPage
http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
http://msdn.microsoft.com/frontpage
-----

Thanks Tom, but still no joy. After your suggestion, I
tried it that way on two machines. -- Jamie

-----Original Message-----
....adding to what Stefan says, or clarifying it, the FP 1.1 does not need to
be actually installed. The floppy disk can be inserted in drive a then
point to it as the qualifying product.
--
Tom Pepper Willett
Microsoft MVP - FrontPage
http://www.microsoft.com/office/frontpage/prodinfo/default.
mspx
http://msdn.microsoft.com/frontpage
-----

Presuming FP2002 upgrades are eligible from FP1.1:
- Have you tried pointing the installer to that folder

(or installing the
FP1.1 original media) when asked for the location of a

qualifying product?

--

_____________________________________________
SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
"Warning - Using the F1 Key will not break anything!" (-;
To find the best Newsgroup for FrontPage support see:
http://www.net-sites.com/sitebuilder/newsgroups.asp
_____________________________________________


"Jamie Arrison" <[email protected]>

wrote in message

| I just replaced my dead laptop with a new one running
| Windows 2000. My old laptop had FP2002 installed by first
| installing FP 1.1 then purchasing FP2002 upgrade. The
| upgrade worked flawlessly the first time, about 2 years
| ago. The hard drive failed and I threw the machine away.
|
| Now on my new machine I reinstalled FP 1.1 into the
| default directory d:/program files/microsoft frontpage but
| when I try to install the FP2002 upgrade I get "Error
| 1608: Setup was unable to locate a qualifing product". I
| tried the same process on two other machines resulting in
| the same error.
|
| All software is legit, purchased by me, and attepting to
| run on only one machine. Please help

.

 

[John Jansen \(MSFT\)]

Did you actually run FrontPage after you installed it, before doing the
upgrade? That might make a difference...

--
Thanks!
John Jansen
Microsoft Office FrontPage
This posting is provided "AS IS" with no warranties, and confers no rights.

Thanks Tom, but still no joy. After your suggestion, I
tried it that way on two machines. -- Jamie

-----Original Message-----
....adding to what Stefan says, or clarifying it, the FP 1.1 does not need to
be actually installed. The floppy disk can be inserted in drive a then
point to it as the qualifying product.
--
Tom Pepper Willett
Microsoft MVP - FrontPage
http://www.microsoft.com/office/frontpage/prodinfo/default.
mspx
http://msdn.microsoft.com/frontpage
-----

Presuming FP2002 upgrades are eligible from FP1.1:
- Have you tried pointing the installer to that folder

(or installing the
FP1.1 original media) when asked for the location of a

qualifying product?

--

_____________________________________________
SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
"Warning - Using the F1 Key will not break anything!" (-;
To find the best Newsgroup for FrontPage support see:
http://www.net-sites.com/sitebuilder/newsgroups.asp
_____________________________________________


"Jamie Arrison" <[email protected]>

wrote in message

| I just replaced my dead laptop with a new one running
| Windows 2000. My old laptop had FP2002 installed by first
| installing FP 1.1 then purchasing FP2002 upgrade. The
| upgrade worked flawlessly the first time, about 2 years
| ago. The hard drive failed and I threw the machine away.
|
| Now on my new machine I reinstalled FP 1.1 into the
| default directory d:/program files/microsoft frontpage but
| when I try to install the FP2002 upgrade I get "Error
| 1608: Setup was unable to locate a qualifing product". I
| tried the same process on two other machines resulting in
| the same error.
|
| All software is legit, purchased by me, and attepting to
| run on only one machine. Please help

.

 

[Colleen Akerman \(CTI\)]

Hello:

Experienced similar problem with new Win XP laptop computer with no floppy
drive. Shared a floppy on the network and still would not accept as
qualifying product.

Eventually, we copied the contents of every floppy disk into a directory on
the laptop, and pointed the install to that directory when browsing for a
qualifying product.

Hope this helps.