unknown media type

[Guest]

Q1?: What does MS PowerPoint Javascript code check (registry entry? ActiveX
Objects?) to determine if it can display the video format or not?

Q2?: How can I fix this? (Browser patch? Windows media player patch?)

Apology in advance- I don't know browser version and media player versions

STEPS:
create a powerpoint presentation with video and slides and save as html.

IN BROWSER:
User gets "Unknown Media Type" text in the top left panel where the video
should be displayed on the Powerpoint HTML screen.

POPUP BOX ERROR TEXT:
user gets error popup box that says "You do not have the media player
required to view this presentation."

CODE:
here is the error popup javascript code that MICROSOFT Powerpoint
auto-generated from save as HTML, from html view source:

function StartUp()
{
SendStats(false,true);
interactive = true;
Video_1_player = GetElement('Video-1-0');
if(Video_1_selected_player == 0){alert("You do not have the media player
required to view this presentation.");return;}
var e = Element("Video-1");
e.mpObj = players.Add("Video-1-0","Video-1",true);

Any idea where and how to troubleshoot this and get this fixed ?

 

[TAJ Simmons]

Jeff,

Without getting into the complications of this.....

What type/format of video are you using?

e.g. what is the file ending
..avi
..wmv
..mpg

etc

and then where did the video clip come from?
e.g. digital camera, software, video camera etc

cheers
TAJ Simmons
microsoft powerpoint mvp

awesome - powerpoint backgrounds,
http://www.awesomebackgrounds.com
free powerpoint templates, tutorials, hints, tips and more...

 

[Guest]

Still working on getting the video source and format answer for you...

here's config info---

here is my info. that works:

IE Ver.
6.0.2900.2180.xpsp_sp2_gdr.050301-1519CO
Update Versions:;SP2;

Media Player
9.00.00.3349

XXXXXX and here is the user's info. that does not work: XXXXX

IE Ver.
6.0.2900.2180.xpsp_sp2_qfe.070227_2300
Update Versions:;SP2;

Media Player:
10.00.00.4058

 

[Guest]

Here is file informtion:

WMV

Bit Rate: 314 kbps

Media Type: Video

Video Size: 320 x 238

Audio Codec: Windows Media Audio 9.1, 32 kbps, 22 kHz, stereo (A/V) 1-pass CBR

Video Codec: Windows Media Video 9

 

[TAJ Simmons]

Jeff,

Well there's a clue.

The WMV is encoded using windows media version 9

and playsback on a PC with windows media version 9 installed


As soon as version 10 of mediaplayer is installed you have playback
problems..

Why this is - I've no idea - as most products 'are backward compatible'. I'd
expect if it was encoded on v10 then it would likely have playback trouble
on v9. But not the other way around.

Perhaps Austin will chime in with more enlightenment.

Cheers
TAJ

 

[Guest]

Sorry

Just found out this is an IVT MediaPlatform Presentation that incorporates
PowerPoint so it is not a PowerPoint software related issue.

But, I still appreciate you guys trying to help me out.

Thanks again... I will pursue this with the IVT Software Company for
resolution.

Jeff