Uninstalling XP ?

[James Plante]

I just installed Windows XP Professional on my system that
previouosly had Windows ME. My Norton anti-virus software
is not working and I cannot get it to uninstall.

Norton told me to uninstall XP, then remove norton before
re-installing XP. That should allow me to re-install
Norton (which tells me now that it cannot install because
of one reason or another...)

Anyways, Windows XP is not listed as a program that I can
remove in my Start->Control Panel->Add Remove Programs
listings. According to everything i have, it should be "un-
installable".

How can I un-install XP so that I can re-install it ?

Please respond to my email address too

 

[Carey Frisch [MVP]]

You need to uninstall Norton, then reinstall it.
Use the following tool:

How to uninstall Norton AntiVirus by using the Rnav2003.exe removal utility
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606

Remember to perform the "Live Update" several times after you reinstall
your Norton program.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

----------------------------------------------------------------------------


|I just installed Windows XP Professional on my system that
| previouosly had Windows ME. My Norton anti-virus software
| is not working and I cannot get it to uninstall.
|
| Norton told me to uninstall XP, then remove norton before
| re-installing XP. That should allow me to re-install
| Norton (which tells me now that it cannot install because
| of one reason or another...)
|
| Anyways, Windows XP is not listed as a program that I can
| remove in my Start->Control Panel->Add Remove Programs
| listings. According to everything i have, it should be "un-
| installable".
|
| How can I un-install XP so that I can re-install it ?
|
| Please respond to my email address too

 

[John Barnett MVP]

I assume you have a full version of XP on CD and that your pc can boot from
a cd?
Insert your xp cd into your cd-rom and reboot your pc. The setup program
will start. After xp has copied files etc to memory the setup program will
look for any othe rversions of windows on your system. It will find your
cvopy of XP. When you get to this stage (please read the instructions on the
screens carefully) select to delete the partition. Once you have done that
then Create a new partition. Next reformat the drive with Fat32 or Ntfs file
system. After the drive has been reformatted windows xp will continue to
install.

Please Note

Backup any files or data you want to keep - formatting will destroy all
files on your partition/drive
Make sure you have any drivers you may need for hardware to hand during the
install. (xp may already have the drivers on the cd but this is just in case
you have added anything that xp doesn't have an updated driver for)

 

[John Barnett MVP]

Byte i replied to James' post before anyone else's reply had got to the
server, hence Carey's reply was not available.
My reply was based upon James' last comment 'How can I un-install XP so that
I can re-install it?'
Personally i don't use Norton's products because i don't like them. They
cause more problems than they cure. I suppose i should have suggested that
James forgets Nortons and perhaps downloads the free version of AVG anti
virus (www.grisoft.com)

 

[Bruce Chambers]

Greetings --

The normal way to "uninstall" _any_ operating system is to format
the hard drive and install a new OS of your choice.

However, if you performed an upgrade from Win98/Me, elected to
backup the old system files, and didn't convert the partition to NTFS,
then all you need do is boot into Safe Mode and Start > Control Panel

Add/Remove Programs. All of these conditions _must_ be met for the

uninstall option to be available.

Otherwise:

How to Manually Remove Win XP and Restore Win9x
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q314052


Bruce Chambers

--
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having both at once. -- RAH

 

[Alex Nichol]

just installed Windows XP Professional on my system that
previouosly had Windows ME. My Norton anti-virus software
is not working and I cannot get it to uninstall.

Norton told me to uninstall XP, then remove norton before
re-installing XP. That should allow me to re-install
Norton (which tells me now that it cannot install because
of one reason or another...)

Anyways, Windows XP is not listed as a program that I can
remove in my Start->Control Panel->Add Remove Programs
listings. According to everything i have, it should be "un-
installable".

How can I un-install XP so that I can re-install it ?

It only appears on Add/Remove (as 'Uninstall Windows') *if* you did the
install as a upgrade, run from the ME; accepted the suggestion of saving
system files, and have not later converted a drive to NTFS. If any of
those is not the case you have to format the disk and start all over
again. In which case, presuming your ME CD is a retail one and not an
OEM 'restore one' without a Win9x folder of cab files, you might just as
well install XP clean rather than restoring the ME first.

Back up data, be sure you have the means to reinstall programs. Boot
the XP CD direct. Enter Setup, and after the license agreement take New
Install. When it asks you to confirm where, hit ESC; select and delete
the current partition and make a new RAW one to be formatted at the next
stage

The important point is the delete. Without that it will just go ahead
and make a new install over the top of the old one

If you do only have the ME restore CD you will have to use that to
reinstall ME before upgrading it again - first Boot the ME startup
floppy and use its FDISK command to delete the present partition on the
hard disk (a non-DOS one if it is NTFS) and make a new Primary DOS one.
Reboot and FORMAT then follow the instructions to reinstall the ME