unable to view jpeg image files

[Guest]

I have a new PC that runs Windows XP. I have had my digital photos (stored
as jpegs)on the PC and was able to view them in the thumbnail view of Windows
Explorer or in Photo Editor. I now cannot view the jpeg image. I get a
"preview not available" message or an "invalid format" message when trying to
view the images. It seems that the jpeg files may have become corrupt in
some way. I have upgraded the OS to SP2, but am uncertain if this problem is
linked to the upgrade. Any thoughts?

Thank you.

 

[John Inzer]

I have a new PC that runs Windows XP. I have had my
digital photos (stored as jpegs)on the PC and was able to
view them in the thumbnail view of Windows Explorer or in
Photo Editor. I now cannot view the jpeg image. I get a
"preview not available" message or an "invalid format"
message when trying to view the images. It seems that
the jpeg files may have become corrupt in some way. I
have upgraded the OS to SP2, but am uncertain if this
problem is linked to the upgrade. Any thoughts?

Thank you.

===================================
Repeated messages are not necessary.

Maybe these articles will offer some ideas:

(326675) "No Preview Available" and "File
Format Is Not Supported" Error Messages
Occur When You Try to View Graphic Files
http://support.microsoft.com/?kbid=326675

(878461) Pictures do not appear as expected,
or you receive an error message when you open
an HTML file on a Windows XP Service Pack
2-based computer
http://support.microsoft.com/?kbid=878461

(843018) Images are blocked when you open
an e-mail message in Outlook Express on a
Windows XP Service Pack 2-based computer
http://support.microsoft.com/?kbid=843018

--

John Inzer
Picture It! MVP
return e-mail disabled

Picture It! Support Center
http://tinyurl.com/2po2o

Digital Image Support Center
http://tinyurl.com/3xxqg

 

[Guest]

John,

Sorry for the multiple posts and thank you for your suggestions.
Unfortunately, none of the articles referenced addresses the problem that I
am having. The first article addresses the No Preview Available" and "File
Format Is Not Supported" Error, which is what I get, but I do not use AOL or
CompuServe. I read the second article, but it deals with image problems when
opening an HTML file. I have no issues with photos in HTML documents. And
the third article deals with blocked images in Outlook, which is not my issue.

It seems that I can have a good image file on the harddrive and once it is
opened, it then becomes damaged and will not preview or open.

Any other suggestions?
Thank you.

 

[John Inzer]

John,

Sorry for the multiple posts and thank you for your
suggestions. Unfortunately, none of the articles
referenced addresses the problem that I am having. The
first article addresses the No Preview Available" and
"File Format Is Not Supported" Error, which is what I
get, but I do not use AOL or CompuServe. I read the
second article, but it deals with image problems when
opening an HTML file. I have no issues with photos in
HTML documents. And the third article deals with blocked
images in Outlook, which is not my issue.

It seems that I can have a good image file on the
harddrive and once it is opened, it then becomes damaged
and will not preview or open.

Any other suggestions?
Thank you.

===============================
What is the extension (format) of the files
you cannot view?

Running the following command may be
worth a try:

go to...Start / Run and type:

"REGSVR32 SHIMGVW.DLL"
(without the quotes)(Yes, there's
a space between 2 and S)

Click...OK.

A dialog box should report the following:

"DllRegisterServer in SHIMGVW.DLL succeeded"

--

John Inzer
Picture It! MVP
return e-mail disabled

Picture It! Support Center
http://tinyurl.com/2po2o

Digital Image Support Center
http://tinyurl.com/3xxqg

 

[Guest]

All of the effective files are .jpeg

I ran "REGSVR32 SHIMGVW.DLL" and got the response that you described, but it
did not fix the problem.

Any other thoughts? Thank you.

 

[John Inzer]

All of the effective files are .jpeg

I ran "REGSVR32 SHIMGVW.DLL" and got the response that
you described, but it did not fix the problem.

Any other thoughts? Thank you.

====================================
Some other thoughts are posted under
your other thread. Posting the same question
multiple times can get confusing for everyone.

--

John Inzer
Picture It! MVP
return e-mail disabled

Picture It! Support Center
http://tinyurl.com/2po2o

Digital Image Support Center
http://tinyurl.com/3xxqg

 

[Guest]

When I run the program the following error comes up:

LOADLIBRARY (SHIMGVW.DLL) failed. The specific module could not be found.

What do I need to do? I don't use AOL or Compuserve either.

May West

 

[John Inzer]

When I run the program the following error comes up:

LOADLIBRARY (SHIMGVW.DLL) failed. The specific module
could not be found.

What do I need to do? I don't use AOL or Compuserve
either.

May West

=============================
Might be worth a try to delete your
shimgvw.dll file from your system32
folder. Windows File Protection will
replace it with a fresh copy.

Now, try Windows Picture and Fax
Viewer.

--

John Inzer
Picture It! MVP
return e-mail disabled

Picture It! Support Center
http://tinyurl.com/2po2o

Digital Image Support Center
http://tinyurl.com/3xxqg