Swen.32 worm has taken away my administrator status

[Joanne]

I used Symantec help w/removing this worm,
BUT evidently, worm has taken over administrative
privileges and I'm unable to proceed. By following
Symantec instructions, I created a repair.reg file on
desktop, but when I double-click on it, window pops up
saying "registry editing has been disabled by your
administrator." I get similiar messages when I try to
open:
internet options/system etc. in control panel. Message
says:" Windows cannot access the specified device,path,
or file.You may not have the appropriate permissions to
access the item."
I cannot repair registry following Symantec instructions
unless I can "fix" this administrator problem.

I tried to restart in safe mode, but the same error
message occured when I tried to run regedit or start the
repair.reg file.

Any suggestions? Thanks, Joanne
..

 

[dale]

This message exactly states my situation..i can't download
any of the fixes because i lack administration
priveledges..

Any suggestions..suggestion from Dell was to reformat my
hard drive..i wonder if i have administration priviledges
to do that?? ha ha...

Any suggestions would be deeply appreciated..

dale

 

[Shootist]

Set the BIOS to boot from the CD-ROM drive and insert the XP CD in the drive and look for a onscreen
prompt that says something like "Boot from CD hit any key" at that prompt HIT ANY KEY. and you will
start the XP install. You will be given a option to Partition and format the hard disk.

--
Shootist


| This message exactly states my situation..i can't download
| any of the fixes because i lack administration
| priveledges..
|
| Any suggestions..suggestion from Dell was to reformat my
| hard drive..i wonder if i have administration priviledges
| to do that?? ha ha...
|
| Any suggestions would be deeply appreciated..
|
| dale
|
|
| >-----Original Message-----
| >I used Symantec help w/removing this worm,
| >BUT evidently, worm has taken over administrative
| >privileges and I'm unable to proceed. By following
| >Symantec instructions, I created a repair.reg file on
| >desktop, but when I double-click on it, window pops up
| >saying "registry editing has been disabled by your
| >administrator." I get similiar messages when I try to
| >open:
| >internet options/system etc. in control panel. Message
| >says:" Windows cannot access the specified device,path,
| >or file.You may not have the appropriate permissions to
| >access the item."
| >I cannot repair registry following Symantec instructions
| >unless I can "fix" this administrator problem.
| >
| >I tried to restart in safe mode, but the same error
| >message occured when I tried to run regedit or start the
| >repair.reg file.
| >
| >Any suggestions? Thanks, Joanne
| >..
| >
| >
| >.
| >

 

[Joanne]

-----Original Message-----
This message exactly states my situation..i can't download
any of the fixes because i lack administration
priveledges..

Any suggestions..suggestion from Dell was to reformat my
hard drive..i wonder if i have administration priviledges
to do that?? ha ha...

Any suggestions would be deeply appreciated..

dale


.
Dale I got it! I got it! I got it! I also got the

same suggestion from Dell... which really annoyed me...
so I was determined to figure it out.

First: go into control panel / system tools/ local users
and groups. I noticed that the administrator function
had no name assigned to it. I made one up, different
from my default name.

Second: copy the repair.reg file that norton suggested
you create onto a diskette.

Third: reboot and use F8 to log in Safe mode. You will
suddenly see and option to sign is as administrator using
the new name you create in #1 above.

Fourth: once you're in, there's no problem to open the
repair.reg file that you've created off of the diskette.

Fifth: reboot normally. Voila. all problems gone.

I also used the virus removal download from norton to rid
me of the virus... and am currently scanning the entire
system.