STOP: 0x0000001E message after updating windows 2000

Discussion in 'Microsoft Windows 2000 Windows Updates' started by linda, May 10, 2004.

  1. linda

    linda Guest

    Since downloading updates my computer won't reboot unless
    in safe mode. The following message appears,

    STOP: 0x0000001E (0xC0000005, 0xEB7F4DC7, 0x00000000,
    0x4C46525B)
    KMODE_EXCEPTION_NOT_HANDLED

    ideas??
     
    linda, May 10, 2004
    #1
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  2. linda

    billm Guest

    We ran into something similar with KB835732 (MS04-011).
    ======
    On Windows 2000 machines, the OS would not fully boot
    up. It would get to the end of "loading" bar, then just
    restart itself.
    The fix for this is below.

    1. Boot from the Windows 2000 CD
    2. Choose Repair installation when prompted
    3. Choose Repair from console
    4. Enter the WINNT directory (or whatever yours is)
    \$NtUninstallKB835732$\spuninst using the 'cd' command
    5. Enter the command "Batch spuninst.txt"
    It may say "access denied" and that files are being copied
    6. When it's finished, reboot, and allow Windows to load
    7. Uninstall the update from Add/Remove Programs in the
    Control Panel

    Hope this helps.
    ....



    >-----Original Message-----
    >Since downloading updates my computer won't reboot

    unless
    >in safe mode. The following message appears,
    >
    >STOP: 0x0000001E (0xC0000005, 0xEB7F4DC7, 0x00000000,
    >0x4C46525B)
    >KMODE_EXCEPTION_NOT_HANDLED
    >
    >ideas??
    >.
    >
     
    billm, May 11, 2004
    #2
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