Stop: 0x0000001E

[David F. Sage]

I use an HP Kayak XU800 running Windows 2000 Professional + SP4 for
Photographic work and twice recently after installing a Rollup Update,
Windows failed to start.



Stop: 0x0000001E (0xC0000005, 0x804A1A51, 0x00000000, 0x000000B0)

KMODE_EXCEPTION_NOT_HANDLED

Address 804A1A51 base at 80400000, DateStamp 427b58bb-ntoskrnl.exe



On both occasions I had to install a new copy of the OS, trying to use
Safe-Mode to remove the offending file "ntoskrnl.exe" resulted in the "Stop"
above.



At this time I am relying on Norton Internet Security 2005 without any
Windows Updates as I cannot afford the costs of another downtime, how can I
safely use "Windows Update" avoiding the above problems?



Many thanks for help given, David F.

 

[Matrix1643]

David I had Good news for you

There are couple of steps and I am sure this will definitely help and
resolve your problem

Recovery Console

1. Boot with 2000 CD and select repair option
2. Select Drive that has problem
3. go to c:\winnt\$NtUpdateRollupPackUninstall$
4. Type " Batch spuninst "
5.

 

[Matrix1643]

Good news for you

1. Boot using 2000 CD
2. Select R for Repair and C for recovery console
3. Select drive you have problem with ( eg
C:, D: )
4. Go to C:\winnt\$NtUpdateRollupPackUninst$\
5. Run " Batch spuninst.txt "
6. Reboot System