spoolsv.exe - Application Error

[Guest]

Three times a week, I receive the following error. This error kills all
printing on our file and print server, as well as locking up terminal
services.

Application popup: Spoolsv.exe - Application Error: The instruction at
"0x77fcc2c0" reverenced memory at "0x00000000". The memory could not be
written.

Click OK to terminate the program.

Clicking OK and reinitializing the spool service restores everything to
normal. I need to know what this is so that I can fix it. I checked with HP
(our hardware provider). They say that it is software related, specifically
OS related. I have also checked various knowledge bases, including Microsoft
to no avail.

Someone HELP!!!

 

[Richard G. Harper]

You either have a printer driver problem, or a trojan/backdoor problem:

http://www.liutilities.com/products/wintaskspro/processlibrary/spoolsv/

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
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