Spooler Subsystem encountered ...

[Guest]

I am running an HP laser 2600n on XP. For the first 2/3 days it ran perfectly
but now comes up with this error on XP - Spooler Subsystem app encountered a
problem. I have edited the directory to rid of any previous driver info etc
just in case of previous printer conflicts, to no result - tried system
restores to point when first installed and no result!... PLEASE HELP!
It could be a hardware problem.... The printer starts up when I boot the pc.
Green light comes on and then while booting the printer then flashes a red
light and prints off a blank page..... What is that all about? Anyone else
had this problem?....

PS - It prints great when it works!...

 

[Cari \(MS-MVP\)]

See:
http://support.microsoft.com/default.aspx?scid=kb;en-us;324757

 

[Guest]

Cari,

Thanks but I tried this word for word, with no joy!... I am really wondering
if this now is a hardware issue?

 

[Alan Morris [MSFT]]

the hardware won't make the software fail in this manner. This is typically
a driver issue. It could also be caused by a job which reprints each time
the spooler restarts.

Take a look in \windows\system32\spool\printers. If you see any nnnnnn.spl
or nnnnn.shd files copy them to another location before restarting the
spooler.

If that does not solve the issue, what are the print monitors listed in the
registry?

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Guest]

Thanks Alan and Cari - I found the problem - the USB cable was faulty!....
everything ok now...

Thanks once more!
--
Mirosa

the hardware won't make the software fail in this manner. This is typically
a driver issue. It could also be caused by a job which reprints each time
the spooler restarts.

Take a look in \windows\system32\spool\printers. If you see any nnnnnn.spl
or nnnnn.shd files copy them to another location before restarting the
spooler.

If that does not solve the issue, what are the print monitors listed in the
registry?

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Alan Morris [MSFT]]

glad you got this resolved. Was there a printjob hanging around that killed
the spooler? Normally a faulty USB cable does not take out the spooler.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Thanks Alan and Cari - I found the problem - the USB cable was faulty!....
everything ok now...

Thanks once more!
--
Mirosa

the hardware won't make the software fail in this manner. This is
typically
a driver issue. It could also be caused by a job which reprints each
time
the spooler restarts.

Take a look in \windows\system32\spool\printers. If you see any
nnnnnn.spl
or nnnnn.shd files copy them to another location before restarting the
spooler.

If that does not solve the issue, what are the print monitors listed in
the
registry?

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

in
message news:[email protected]...

Cari,

Thanks but I tried this word for word, with no joy!... I am really
wondering
if this now is a hardware issue?
--
Mirosa


:

See:
http://support.microsoft.com/default.aspx?scid=kb;en-us;324757
--
Cari (MS-MVP)
Windows Technologies, Printing & Imaging
http://www.coribright.com/windows


"Drew2304finchdale" <[email protected]>
wrote
in
message I am running an HP laser 2600n on XP. For the first 2/3 days it ran
perfectly
but now comes up with this error on XP - Spooler Subsystem app
encountered a
problem. I have edited the directory to rid of any previous driver
info
etc
just in case of previous printer conflicts, to no result - tried
system
restores to point when first installed and no result!... PLEASE
HELP!
It could be a hardware problem.... The printer starts up when I boot
the
pc.
Green light comes on and then while booting the printer then flashes
a
red
light and prints off a blank page..... What is that all about?
Anyone
else
had this problem?....

PS - It prints great when it works!...