SP2 Norton Issues?

[John H]

Has anyone encountered this error message?

Windows XP 5.1.2600 Service Pack 2

NAVNT 10.00

LiveUpdate was not able to complete this update.

Please contact Technical Support and provide all information displayed on
this screen.
For contact information, go to Help->Technical Support from your Symantec
product.

The files below could not be updated by LiveUpdate:
-----------------------------------
File: C:\PROGRA~1\NORTON~1\N32call.dl^
63088 Bytes 11/14/2002 18:41:58 v5.3.0.182.
File: C:\PROGRA~1\NORTON~1\NetBrExt.DL^
51312 Bytes 11/14/2002 18:42:14 v5.3.0.182.
File: C:\PROGRA~1\NORTON~1\S32integ.dl^
85104 Bytes 11/14/2002 18:42:28 v5.3.0.182.
File: C:\PROGRA~1\NORTON~1\S32NAVO.DL^
474224 Bytes 11/14/2002 18:42:44 v5.3.0.182.

John

 

[ByTor]

Has anyone encountered this error message?

Windows XP 5.1.2600 Service Pack 2

NAVNT 10.00

LiveUpdate was not able to complete this update.

Please contact Technical Support and provide all information displayed on
this screen.
For contact information, go to Help->Technical Support from your Symantec
product.

The files below could not be updated by LiveUpdate:
-----------------------------------
File: C:\PROGRA~1\NORTON~1\N32call.dl^
63088 Bytes 11/14/2002 18:41:58 v5.3.0.182.
File: C:\PROGRA~1\NORTON~1\NetBrExt.DL^
51312 Bytes 11/14/2002 18:42:14 v5.3.0.182.
File: C:\PROGRA~1\NORTON~1\S32integ.dl^
85104 Bytes 11/14/2002 18:42:28 v5.3.0.182.
File: C:\PROGRA~1\NORTON~1\S32NAVO.DL^
474224 Bytes 11/14/2002 18:42:44 v5.3.0.182.

John

If you are doing the first round of updates after an install of NAV than
let it finish the taken updates, reboot, run the updater again to
retrieve the rest...........This is of course providing this does not
happen to you "all" the time than I have no answer.......I've run in to
this situation/error after clean installs of NAV and the second round or
maybe third it takes............

 

[Leythos]

Has anyone encountered this error message?

Windows XP 5.1.2600 Service Pack 2

NAVNT 10.00

LiveUpdate was not able to complete this update.

Please contact Technical Support and provide all information displayed on
this screen.
For contact information, go to Help->Technical Support from your Symantec
product.

The files below could not be updated by LiveUpdate:
-----------------------------------
File: C:\PROGRA~1\NORTON~1\N32call.dl^
63088 Bytes 11/14/2002 18:41:58 v5.3.0.182.
File: C:\PROGRA~1\NORTON~1\NetBrExt.DL^
51312 Bytes 11/14/2002 18:42:14 v5.3.0.182.
File: C:\PROGRA~1\NORTON~1\S32integ.dl^
85104 Bytes 11/14/2002 18:42:28 v5.3.0.182.
File: C:\PROGRA~1\NORTON~1\S32NAVO.DL^
474224 Bytes 11/14/2002 18:42:44 v5.3.0.182.

I've seen a number of instances where a firewall doing content blocking
kept NAV/Symantec from getting full updates. I've also seen LiveUpdate
break, but you can uninstall it and then reinstall it and it fixes the
problems most times.

You can also enter the error code that was provided into the search box
on Symantec's support site and they will give you a resolution path for
it.