Service Pack Install

[GGF]

I am trying to upgrade all of our Windows 2000 machines
running SP2 and SP3 to SP4 through SMS.

The upgrade starts fine however it bails out on the
following error:
"The file c:\winnt\security\templates\basicwk.inf is open
or in use by another application.

Close all other applications and then click Retry.
"

Does anyone know a work around this or what is the process
or service that has the secuirity template in use? There
are no running applications.

TIA.

 

[Torgeir Bakken \(MVP\)]

I am trying to upgrade all of our Windows 2000 machines
running SP2 and SP3 to SP4 through SMS.

The upgrade starts fine however it bails out on the
following error:
"The file c:\winnt\security\templates\basicwk.inf is open
or in use by another application.

Close all other applications and then click Retry.

Hi

The permission/rights on the file/folder can be corrupt, missing or revoked.
Verify that e.g. Administrator and SYSTEM have full control over the
file.

Several other people have had this problem for Win2k SP3 upgrades as well as
WinXP SP1 , on other files, with the same error message. After they fixed the
access rights, the service pack install succeeded:

http://groups.google.com/groups?selm=eys33rPWCHA.2136@tkmsftngp08
http://groups.google.com/groups?selm=3ba901c27e89$7fce6fd0$35ef2ecf@TKMSFTNGXA11


In a command prompt (run e.g. cmd.exe from Start/Run to open one),
run the following command:

cacls.exe %windir%\security\templates\basicwk.inf


Here is the output from my Win2k Pro computer:

C:\>cacls.exe %windir%\security\templates\basicwk.inf
C:\WINNT\security\templates\basicwk.inf BUILTIN\Users:R
BUILTIN\Power Users:R
BUILTIN\Administrators:F
NT AUTHORITY\SYSTEM:F


If you get an error saying "Data error (cyclic redundancy check)",
the hard disk most likely has a fault (e.g. some bad sectors).

 

[GGF]

Thanks, Torgeir.

-----Original Message-----

Hi

The permission/rights on the file/folder can be corrupt, missing or revoked.
Verify that e.g. Administrator and SYSTEM have full control over the
file.

Several other people have had this problem for Win2k SP3 upgrades as well as
WinXP SP1 , on other files, with the same error message. After they fixed the
access rights, the service pack install succeeded:

http://groups.google.com/groups?selm=eys33rPWCHA.2136% 40tkmsftngp08
247fce6fd0%2435ef2ecf%40TKMSFTNGXA11


In a command prompt (run e.g. cmd.exe from Start/Run to open one),
run the following command:

cacls.exe %windir%\security\templates\basicwk.inf


Here is the output from my Win2k Pro computer:

C:\>cacls.exe %windir%\security\templates\basicwk.inf
C:\WINNT\security\templates\basicwk.inf BUILTIN\Users:R
BUILTIN\Power Users:R
AUTHORITY\SYSTEM:F


If you get an error saying "Data error (cyclic redundancy check)",
the hard disk most likely has a fault (e.g. some bad sectors).


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/community/scriptcenter/de fault.mspx
.