send/receive email error message

[raffpat]

Hi
Can anyone help me with this problem i am having with windows mail, also
getting a login box up everytime asking for username and password.

Help would be appreciated.

Account: '(e-mail address removed)', Server: 'mail.characounselling.ie',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC17

 

[mac]

Hi
Can anyone help me with this problem i am having with windows mail, also
getting a login box up everytime asking for username and password.

Help would be appreciated.

Account: '(e-mail address removed)', Server: 'mail.characounselling.ie',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC17

Has this account ever worked?

Who is your ISP?

Does characounselling offer POP mail?

 

[Gary VanderMolen]

Either you are entering the wrong username/password, or else that
account is corrupted. One thing you might try as a possible quick fix
is to delete that corrupted account, restart Windows Mail, then
recreate that mail account. If that doesn't fix it, more drastic
measures will have to be taken.

That type of account corruption is often caused by interference from
a non-compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off your antivirus email scanning function does not resolve
your problem, consider upgrading to Windows Live Mail, because it
is less prone to suffering bad effects from overly intrusive antivirus
programs: http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm