Windows mail

H

HiTider

When I go to my Windows Mail account I have to sign on each time. I receive
a message as follows:

Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
Port: 110, Secure(SSL): No, Error Number: 0x800CCC17

I can sign in and receive and send messages; however, when I exit my Windows
Mail and return, I have to sign in all over again.

Any help will be appreciated.
 
G

Gary VanderMolen [MVP]

A likely reason for the username/password failing is account corruption.
One thing you should try as a possible quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
H

HiTider

Gary: Thanks for the response. Unbelieveably, before I could do anything
that you suggested, the darn account started working properly. Now, when I
go to my mail account, everything comes up as it did before the problem. I'm
wondering if there might have been a problem at "comcast", which is my
server. I"ll definitely print off and keep your response in the event this
happens again.
 
R

Réjeanne

HiTider said:
When I go to my Windows Mail account I have to sign on each time. I
receive
a message as follows:

Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
Port: 110, Secure(SSL): No, Error Number: 0x800CCC17

I can sign in and receive and send messages; however, when I exit my
Windows
Mail and return, I have to sign in all over again.

Any help will be appreciated.
 
G

Gary VanderMolen [MVP]

Perhaps it was your server hiccupping, but antivirus-related problems also
tend to be intermittent.
 

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