Search Engine Problem Also

P

Pat L

I can not perform any search with IE-6. The following
message appeared
"The requested URL /spresults.aspx was not found on this
server.

Additionally, a 404 Not Found error was encountered while
trying to use an ErrorDocument to handle the request. "

or this message would appeared if using MSN Search:

"There is no website configured at this address.


cPanel Web Host Manager "

PLEASE HELP
 
J

Jim Byrd

Hi Pat - You've apparently gotten infected with the QHosts trojan. Read here
for information:

http://www.sarc.com/avcenter/venc/data/trojan.qhosts.html
http://us.mcafee.com/virusInfo/default.asp?id=description&virus_k=100719
http://www3.ca.com/virusinfo/virus.aspx?ID=37191


Try the following:

1. Be sure that you install hotfix 828750 which fixes the exploit that this
virus uses:

http://www.microsoft.com/windows/ie/downloads/critical/828750/default.asp

2. Update and run a complete Anti-Virus software check of your system. Most
of the major AV companies have updated their latest signatures to detect
this virus (for Network Associates, be sure to get the EXTRADAT.exe update
from the above page as well as your regular update).

3. If running your AV doesn't clean it up, go to this page, read the
directions CAREFULLY (particularly about the Restore option) and download
and run the removal tool:

http://securityresponse.symantec.com/avcenter/venc/data/trojan.qhosts.removal.tool.html

If that still doesn't clean it up (and a number of people are reporting that
it did not), then follow the Manual Removal instructions there. The
following is courtesy of Mike Burgess:

"Does a HOSTS file still exist in Windows\Help?
Trojan Qhosts hijacks the HOSTS file, however unlike normal redirectors,
this one hides the HOSTS file in the "Windows\Help" folder. It then
creates entries that redirects all major search engines to a website.
Note: this website has now been removed, thus the DNS errors.
[more info]
http://www.mvps.org/winhelp2002/hosts.htm (bottom of page)
Run the beta version of HijackThis (link on Hosts page)
_______________________________________
Mike Burgess http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 9-30-03]
Please post replies to this Newsgroup, email address is invalid"


Just to follow up on this - there may be multiple different HOSTS files on
your machine with the trojan's settings, and you'll need to find and delete
them all, per the manual directions at the Symantec site.

4. You probably will then need to restore your HOSTS file if you plan to use
it for DNS speedup and/or ad blocking. Download the Hosts File Reader:

http://members.shaw.ca/techcd/VB_Projects/HostsFileReader.exe

To create a new Default version of HOSTS, run the program, click the "Read
Hosts File" button, click the button labeled "Reset Defaults" and click
"Save Changes." Now go to normal HOSTS file location (Windows XP\2000
Location: - C:\WINDOWS\SYSTEM32\DRIVERS\ETC or Windows 98\ME Location: -
C:\WINDOWS) and rename the "hosts" that it created to "HOSTS" (no quotes,
all caps, no extension). If you've been using your HOSTS file for ad
blocking (see http://www.mvps.org/winhelp2002/hosts.htm Blocking Unwanted
Ads with a Hosts File), then you'll need to reset the new default you've
created up for that purpose.


--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

IE search trouble - 2
404 Not Found 1
Error message on search failure 2
Internet Explorer 6.0 Search errors 1
Continual Search Engine Errors 2
search not working--Help 1
404 error 3
IE and accessing search engines 6

Top