ScanningProcess.exe

[Donna]

Help it is driving me crazy, every time I turn on my computer this program
starts running and takes about 20 minutes to finish almost bringing my
computer to a halt. It is located in the system files and takes about 50,000k
of mem usage and about 10 to 15% of CPU.

I have a virus scanner by rogers .com and I removed defender because Im
tired of the some type of scan going on. Could someone tell me what it is
doing or how I could reduce the frequency of it running. Also there is
apparently a priority setting that could be change but a warning comes across
about affecting the system's stability. Any insight would be helpful, thanks!

 

[Tim Meddick]

The program called scanningprocess.exe belongs to ZoneAlarm.

Personally, I wouldn't use an extra Firewall program as I think the one built-in to
Win XP is perfectly adequate.

I'd just uninstall ZoneAlarm - problem solved!

==

Cheers, Tim Meddick, Peckham, London.

 

[Donna]

Thanks for the suggestion Tim

I don't have ZoneAlarm installed on my computer but your comment about the
firewall makes me think that is something that Rogers Online Protection has
installed to support their firewall version. I disabled it but it still scans
and I cannot change the priority. I guess I will write to them

Cheers
Donna

 

[Tim Meddick]

Donna,
It seems from your post, that the problem is such that you cannot go on
like this.

It is not normal to have this happen and would greatly impede your "browsing
experience".

To be without any anti-virus software, however, that scans for threats in real-time,
is very hazardous indeed.

However, to have two such types of anti-virus software installed can cause serious
conflicts and can render your web browser incapable of connecting to the internet.

If this is causing such a drain on system resources, I would seriously consider
disabling or uninstalling the program responsible (Rogers Online Protection).

You should then install some other Anti-Virus software that has resident (or
real-time) protection.

One very good (and free) one is AVG Antivirus - you could use this while you consider
purchasing an anti-virus suite (although, I find AVG perfectly adequate).

==

Cheers, Tim Meddick, Peckham, London.

 

[Paul]

Thanks for the suggestion Tim

I don't have ZoneAlarm installed on my computer but your comment about the
firewall makes me think that is something that Rogers Online Protection has
installed to support their firewall version. I disabled it but it still scans
and I cannot change the priority. I guess I will write to them

Cheers
Donna

A number of ISPs appear to use software written by RadialPoint. What I can't
tell, is whether RadialPoint is just a "delivery vehicle", a way for Rogers
to push other software to the machine, or what the idea is. This is an
example of a Rogers download. The download looks too small, to be a complete
software suite.

http://radialpoint.fileburst.com/rogers/SPA20/current/RogersServicepointAgent.exe

Looking at various HijackThis results files, I don't see a correlation between
"scanningprocess.exe" and things like rps.exe .

For example, Verizon offers their customers software like Rogers does,
and this is an example of the path. The install path is different for
each ISP.

C:\Program Files\Verizon\Verizon Internet Security Suite\RPS.exe

Someone with a Sympatico package installed...

C:\Program Files\Bell\Security Manager\RPS.exe

These appear to be examples of Rogers installed files. As far as I know,
RPS stands for RadialPoint Software. This is not a complete list,
just a few I could copy and paste.

C:\Program Files\Rogers Online Protection\Rogers Online Protection\Fws.exe
C:\Program Files\Rogers Online Protection\Rogers Online Protection\rps.exe
C:\Program Files\Rogers Online Protection\Rogers Online Protection\RpsSecurityAwareR.exe
C:\Program Files\Rogers Online Protection\Rogers Servicepoint Agent\RogersServicepointAgent.exe
C:\Program Files\Rogers Online Protection\Rogers Servicepoint Agent\RogersServicepointAgentComHandler.exe
C:\Program Files\Rogers Online Protection\Rogers Online Protection\RpsSecurityAwareR.exe
C:\Program Files\Rogers\SelfHealing\rogersagent.exe

C:\Program Files\Rogers Online Protection\Rogers Online Protection\pkR.dll (popup blocker)
C:\Program Files\Rogers\SelfHealing\SHS.exe
C:\Program Files\Rogers\Update Manager\UpdateManager.exe

*******

I think I'd want to search the computer first, and see if I can find
where "scanningprocess.exe" is stored. That might give a hint as
to what it is part of. It is possible more than one program
uses a name like that. You may not be able to find it, but if
it is visible somewhere, the path to the file may tell you
something, like the examples above. If you find it, try
doing "Properties" on it and so on, to try to learn more
about it.

You could also download and try "Autoruns", which is a tool
that can show what programs are configured to run automatically.
Maybe there is some info there that explains where
scanningprocess.exe is coming from.

http://technet.microsoft.com/en-us/sysinternals/bb545027.aspx

Some of the Sysinternals tools will set off AV software. On a machine
that had Kaspersky on it, some of the Sysinternals programs would
cause the computer to lock up, as Kaspersky and the program got
into a knife fight. I hope "Autoruns" is benign enough, that such
a knife fight won't break out. On that computer, I had to sort
Sysinternals programs into two piles, the ones that would lock
the computer, and the ones that Kaspersky would allow to run.
(I wasn't really interested in attempting to reconfigure Kaspersky,
every time I wanted to run a program.)

Paul

 

[Jose]

Help it is driving me crazy, every time I turn on my computer this program
starts running and takes about 20 minutes to finish almost bringing my
computer to a halt. It is located in the system files and takes about 50,000k
of mem usage and about 10 to 15% of CPU.  

I have a virus scanner by rogers .com and I removed defender because Im
tired of the some type of scan going on. Could someone tell me what it is
doing or how I could reduce the frequency of it running. Also there is
apparently a priority setting that could be change but a warning comes across
about affecting the system's stability.  Any insight would be helpful, thanks!

Ony 10 to 15%? That's pretty good for ScanningProcess.exe (your topic
title). I usually see it in the 30% range. it is a system resource
bovine.

But you say you don't have ZA installed? Or you don't think you have
ZA installed...

System stability is not the same as system performance.

Adequate protection is vital, but it is easy to overdo it. Opinions
are widely varied and subjective based on loyalty and experience.
Mixing products can have a negative effect on system performance.

A suitable balance needs to be achieved to suit your Internet habits
and environment while minimizing risk.

If you want experience with an array of options and opinions, this is
the place.

 

[Tim Meddick]

I agree with the suggestion made by "Paul" in his recent reply in this thread, to try
the "AutoRuns" (M$ / Sysinternals) program to further your understanding of this
process.

Again, the Sysinternal's website :

http://technet.microsoft.com/en-us/sysinternals/bb545027.aspx

....and the direct download link for "AutoRuns" :

http://download.sysinternals.com/Files/Autoruns.zip

==

Cheers, Tim Meddick, Peckham, London.