SLOW BOOT - NEED ADVICE

[its_my_dime]

I have two identical Gateway Computers (home and office) with identical
software loaded on both. (Windows XP; SP3). Norton AV. Adobe Acrobat. MS
Office 2003. Windows Defender. Other usual stuff. Both registries cleaned
up. Hard disks defragged. Scan and boot functions turned off NAV and
Defender.

The home computer boots in a reasonable amount of time.

The office computer takes about 5 minutes with the disk light on steady for
the full time.

Where do I start looking to find the office computer problem? Are there
*.logs that will help? Any thoughts based on experience? Note that once
the office computer is up and running, it is fine.

Thanks.

 

[its_my_dime]

One more comment. The problem DID NOT start with SP3. The office computer
was slow to boot before adding SP3.

 

[R. McCarty]

Check both System & Event logs. Sometimes at boot a Service will
attempt to start and time out ( ~30 Seconds ). Best to clear both of
the logs and reboot then re-check. This way you get an idea of what
Events are being logged in a normal boot sequence.
Click Start, Run ( Type ) EventVwr.Msc [Enter]
Expand each log and scan the Right Pane for red icons that denote
error(s).
*Norton presents it's own system issues, but if that's your personal
security software preference you have to accept the performance
loss it inflicts.

 

[its_my_dime]

OK. The APPLICATION window gives me TWO yellow warnings: both: userenv.

The first is error 1524. Takes 4 seconds to move to the next item. The
message says that the Registry cannot unload my Classes Registry File which
is still in use by other services.

The second is 1517. Takes 2 minutes 40 seconds to move to the next item!!
Message says that: "Windows saved user snip/owner registry while an
application or service was still using the registry during log off. The
memory used by the user's registry has not been freed. The registry will be
unloaded when it is no longer in use. This is often caused by services run
as a user account. Try configuring the service to run in either the
LoacalSESrvice or Network Service Account.


The SYSTEM windows is a solid block of RED warnings. Error 7001 ; Service
Control Manager. Message says that Remote Access Connection Manager
service depends on the Telephony service which failed to start because of
the following error: The service cannot be started, either because it is
disabled or because it has no enabled device associated with it.

What now, please.

Thank you.

Check both System & Event logs. Sometimes at boot a Service will
attempt to start and time out ( ~30 Seconds ). Best to clear both of
the logs and reboot then re-check. This way you get an idea of what
Events are being logged in a normal boot sequence.
Click Start, Run ( Type ) EventVwr.Msc [Enter]
Expand each log and scan the Right Pane for red icons that denote
error(s).
*Norton presents it's own system issues, but if that's your personal
security software preference you have to accept the performance
loss it inflicts.

One more comment. The problem DID NOT start with SP3. The office
computer was slow to boot before adding SP3.

 

[R. McCarty]

On the Profile issue, download and install a Microsoft supplied Add-on
Service called User Profile Hive Cleanup. The Service issue means that
dependency services are not starting ( or starting in a proper sequence ).
To resolve the Telephony issue requires opening the Services.Msc and
setting Telephony to a start mode of Automatic.

UPHC found here:
http://www.microsoft.com/downloads/...6d-8912-4e18-b570-42470e2f3582&DisplayLang=en

The goal is to have a PC boot with NO errors or warnings in either the
System or Application Event logs.

OK. The APPLICATION window gives me TWO yellow warnings: both: userenv.

The first is error 1524. Takes 4 seconds to move to the next item. The
message says that the Registry cannot unload my Classes Registry File
which is still in use by other services.

The second is 1517. Takes 2 minutes 40 seconds to move to the next item!!
Message says that: "Windows saved user snip/owner registry while an
application or service was still using the registry during log off. The
memory used by the user's registry has not been freed. The registry will
be unloaded when it is no longer in use. This is often caused by services
run as a user account. Try configuring the service to run in either the
LoacalSESrvice or Network Service Account.


The SYSTEM windows is a solid block of RED warnings. Error 7001 ;
Service Control Manager. Message says that Remote Access Connection
Manager service depends on the Telephony service which failed to start
because of the following error: The service cannot be started, either
because it is disabled or because it has no enabled device associated with
it.

What now, please.

Thank you.

Check both System & Event logs. Sometimes at boot a Service will
attempt to start and time out ( ~30 Seconds ). Best to clear both of
the logs and reboot then re-check. This way you get an idea of what
Events are being logged in a normal boot sequence.
Click Start, Run ( Type ) EventVwr.Msc [Enter]
Expand each log and scan the Right Pane for red icons that denote
error(s).
*Norton presents it's own system issues, but if that's your personal
security software preference you have to accept the performance
loss it inflicts.

One more comment. The problem DID NOT start with SP3. The office
computer was slow to boot before adding SP3.


message I have two identical Gateway Computers (home and office) with identical
software loaded on both. (Windows XP; SP3). Norton AV. Adobe Acrobat.
MS Office 2003. Windows Defender. Other usual stuff. Both registries
cleaned up. Hard disks defragged. Scan and boot functions turned off
NAV and Defender.

The home computer boots in a reasonable amount of time.

The office computer takes about 5 minutes with the disk light on steady
for the full time.

Where do I start looking to find the office computer problem? Are
there *.logs that will help? Any thoughts based on experience? Note
that once the office computer is up and running, it is fine.

Thanks.

 

[its_my_dime]

Finally got the logs clear. Some additional problems with something called
mrtrate service (old quicken driver?) and with Nero (bloatware), both fixed.

Unfortunately, boot up time is still very slow. The programs seem to load a
little faster (taskbar) but the hard disk spins for about 5 minutes before
the computer gets full functionality.

Again, thoughts as to where I can look?

Thank you.

On the Profile issue, download and install a Microsoft supplied Add-on
Service called User Profile Hive Cleanup. The Service issue means that
dependency services are not starting ( or starting in a proper sequence ).
To resolve the Telephony issue requires opening the Services.Msc and
setting Telephony to a start mode of Automatic.

UPHC found here:
http://www.microsoft.com/downloads/...6d-8912-4e18-b570-42470e2f3582&DisplayLang=en

The goal is to have a PC boot with NO errors or warnings in either the
System or Application Event logs.

OK. The APPLICATION window gives me TWO yellow warnings: both:
userenv.

The first is error 1524. Takes 4 seconds to move to the next item. The
message says that the Registry cannot unload my Classes Registry File
which is still in use by other services.

The second is 1517. Takes 2 minutes 40 seconds to move to the next
item!! Message says that: "Windows saved user snip/owner registry while
an application or service was still using the registry during log off.
The memory used by the user's registry has not been freed. The registry
will be unloaded when it is no longer in use. This is often caused by
services run as a user account. Try configuring the service to run in
either the LoacalSESrvice or Network Service Account.


The SYSTEM windows is a solid block of RED warnings. Error 7001 ;
Service Control Manager. Message says that Remote Access Connection
Manager service depends on the Telephony service which failed to start
because of the following error: The service cannot be started, either
because it is disabled or because it has no enabled device associated
with it.

What now, please.

Thank you.

Check both System & Event logs. Sometimes at boot a Service will
attempt to start and time out ( ~30 Seconds ). Best to clear both of
the logs and reboot then re-check. This way you get an idea of what
Events are being logged in a normal boot sequence.
Click Start, Run ( Type ) EventVwr.Msc [Enter]
Expand each log and scan the Right Pane for red icons that denote
error(s).
*Norton presents it's own system issues, but if that's your personal
security software preference you have to accept the performance
loss it inflicts.

message
One more comment. The problem DID NOT start with SP3. The office
computer was slow to boot before adding SP3.


message I have two identical Gateway Computers (home and office) with identical
software loaded on both. (Windows XP; SP3). Norton AV. Adobe Acrobat.
MS Office 2003. Windows Defender. Other usual stuff. Both registries
cleaned up. Hard disks defragged. Scan and boot functions turned off
NAV and Defender.

The home computer boots in a reasonable amount of time.

The office computer takes about 5 minutes with the disk light on
steady for the full time.

Where do I start looking to find the office computer problem? Are
there *.logs that will help? Any thoughts based on experience? Note
that once the office computer is up and running, it is fine.

Thanks.

 

[R. McCarty]

Delay can also be due to DHCP assignment of TCP/IP settings to all
your network adapters. If your machine has unused Network adapters
like Firewire or Wireless and you don't use them - disable the device.
This will prevent XP from trying to assign settings, you can also truncate
the time by using Static assignment on your active device bypassing a
DHCP assignment.

You also should verify the volume is "Clean" with a Read-Only chkdsk.

Some of the delay will be associated with all of the Services that run
for Norton Anti-Virus but a 5-Minute lag is still too long. Normally, a
XP boot cycle should be complete at no less than 50 Seconds.

Finally got the logs clear. Some additional problems with something
called mrtrate service (old quicken driver?) and with Nero (bloatware),
both fixed.

Unfortunately, boot up time is still very slow. The programs seem to load
a little faster (taskbar) but the hard disk spins for about 5 minutes
before the computer gets full functionality.

Again, thoughts as to where I can look?

Thank you.

On the Profile issue, download and install a Microsoft supplied Add-on
Service called User Profile Hive Cleanup. The Service issue means that
dependency services are not starting ( or starting in a proper
sequence ).
To resolve the Telephony issue requires opening the Services.Msc and
setting Telephony to a start mode of Automatic.

UPHC found here:
http://www.microsoft.com/downloads/...6d-8912-4e18-b570-42470e2f3582&DisplayLang=en

The goal is to have a PC boot with NO errors or warnings in either the
System or Application Event logs.

OK. The APPLICATION window gives me TWO yellow warnings: both:
userenv.

The first is error 1524. Takes 4 seconds to move to the next item. The
message says that the Registry cannot unload my Classes Registry File
which is still in use by other services.

The second is 1517. Takes 2 minutes 40 seconds to move to the next
item!! Message says that: "Windows saved user snip/owner registry while
an application or service was still using the registry during log off.
The memory used by the user's registry has not been freed. The registry
will be unloaded when it is no longer in use. This is often caused by
services run as a user account. Try configuring the service to run in
either the LoacalSESrvice or Network Service Account.


The SYSTEM windows is a solid block of RED warnings. Error 7001 ;
Service Control Manager. Message says that Remote Access Connection
Manager service depends on the Telephony service which failed to start
because of the following error: The service cannot be started, either
because it is disabled or because it has no enabled device associated
with it.

What now, please.

Thank you.



Check both System & Event logs. Sometimes at boot a Service will
attempt to start and time out ( ~30 Seconds ). Best to clear both of
the logs and reboot then re-check. This way you get an idea of what
Events are being logged in a normal boot sequence.
Click Start, Run ( Type ) EventVwr.Msc [Enter]
Expand each log and scan the Right Pane for red icons that denote
error(s).
*Norton presents it's own system issues, but if that's your personal
security software preference you have to accept the performance
loss it inflicts.

message
One more comment. The problem DID NOT start with SP3. The office
computer was slow to boot before adding SP3.


message I have two identical Gateway Computers (home and office) with
identical software loaded on both. (Windows XP; SP3). Norton AV.
Adobe Acrobat. MS Office 2003. Windows Defender. Other usual stuff.
Both registries cleaned up. Hard disks defragged. Scan and boot
functions turned off NAV and Defender.

The home computer boots in a reasonable amount of time.

The office computer takes about 5 minutes with the disk light on
steady for the full time.

Where do I start looking to find the office computer problem? Are
there *.logs that will help? Any thoughts based on experience? Note
that once the office computer is up and running, it is fine.

Thanks.

 

[its_my_dime]

Again, Thanks!

I disabled the services you suggested plus another bunch I found discussed
in various web articles (I'm running a single computer, not a network).

With the HIVE and service problems fixed, boot up time has sped up
considerably.

I'm aware of the Norton issue but that seems improved slightly in 2008.

I'll come back any future updates.

Delay can also be due to DHCP assignment of TCP/IP settings to all
your network adapters. If your machine has unused Network adapters
like Firewire or Wireless and you don't use them - disable the device.
This will prevent XP from trying to assign settings, you can also truncate
the time by using Static assignment on your active device bypassing a
DHCP assignment.

You also should verify the volume is "Clean" with a Read-Only chkdsk.

Some of the delay will be associated with all of the Services that run
for Norton Anti-Virus but a 5-Minute lag is still too long. Normally, a
XP boot cycle should be complete at no less than 50 Seconds.

Finally got the logs clear. Some additional problems with something
called mrtrate service (old quicken driver?) and with Nero (bloatware),
both fixed.

Unfortunately, boot up time is still very slow. The programs seem to
load a little faster (taskbar) but the hard disk spins for about 5
minutes before the computer gets full functionality.

Again, thoughts as to where I can look?

Thank you.

On the Profile issue, download and install a Microsoft supplied Add-on
Service called User Profile Hive Cleanup. The Service issue means that
dependency services are not starting ( or starting in a proper
sequence ).
To resolve the Telephony issue requires opening the Services.Msc and
setting Telephony to a start mode of Automatic.

UPHC found here:
http://www.microsoft.com/downloads/...6d-8912-4e18-b570-42470e2f3582&DisplayLang=en

The goal is to have a PC boot with NO errors or warnings in either the
System or Application Event logs.

message OK. The APPLICATION window gives me TWO yellow warnings: both:
userenv.

The first is error 1524. Takes 4 seconds to move to the next item.
The message says that the Registry cannot unload my Classes Registry
File which is still in use by other services.

The second is 1517. Takes 2 minutes 40 seconds to move to the next
item!! Message says that: "Windows saved user snip/owner registry
while an application or service was still using the registry during log
off. The memory used by the user's registry has not been freed. The
registry will be unloaded when it is no longer in use. This is often
caused by services run as a user account. Try configuring the service
to run in either the LoacalSESrvice or Network Service Account.


The SYSTEM windows is a solid block of RED warnings. Error 7001 ;
Service Control Manager. Message says that Remote Access Connection
Manager service depends on the Telephony service which failed to start
because of the following error: The service cannot be started, either
because it is disabled or because it has no enabled device associated
with it.

What now, please.

Thank you.



Check both System & Event logs. Sometimes at boot a Service will
attempt to start and time out ( ~30 Seconds ). Best to clear both of
the logs and reboot then re-check. This way you get an idea of what
Events are being logged in a normal boot sequence.
Click Start, Run ( Type ) EventVwr.Msc [Enter]
Expand each log and scan the Right Pane for red icons that denote
error(s).
*Norton presents it's own system issues, but if that's your personal
security software preference you have to accept the performance
loss it inflicts.

message
One more comment. The problem DID NOT start with SP3. The office
computer was slow to boot before adding SP3.


message I have two identical Gateway Computers (home and office) with
identical software loaded on both. (Windows XP; SP3). Norton AV.
Adobe Acrobat. MS Office 2003. Windows Defender. Other usual stuff.
Both registries cleaned up. Hard disks defragged. Scan and boot
functions turned off NAV and Defender.

The home computer boots in a reasonable amount of time.

The office computer takes about 5 minutes with the disk light on
steady for the full time.

Where do I start looking to find the office computer problem? Are
there *.logs that will help? Any thoughts based on experience?
Note that once the office computer is up and running, it is fine.

Thanks.

 

[Rene Brehmer]

I have two identical Gateway Computers (home and office) with identical
software loaded on both. (Windows XP; SP3). Norton AV. Adobe Acrobat. MS
Office 2003. Windows Defender. Other usual stuff. Both registries cleaned
up. Hard disks defragged. Scan and boot functions turned off NAV and
Defender.

The home computer boots in a reasonable amount of time.

The office computer takes about 5 minutes with the disk light on steady for
the full time.

Where do I start looking to find the office computer problem? Are there
*.logs that will help? Any thoughts based on experience? Note that once
the office computer is up and running, it is fine.

Are the nav.dat files on both machines identical? It's possible that the
one machine is using a version that's more screwed up than the one on the
other machine.

--
Rene Brehmer
IT Technician

North Hill Inn
http://www.northhillinn.com