rpc and install error with xp home and lexmark

G

Guest

I am trying to re-install my printer. It worked fine a week ago, now it has stopped working. I unistalled everything I could find that the unistaller didnt, and everytime I try to install it I get one of a few error message
User Canceled - under the printer cd software instal
Could not perform task - under windows pnp detect and add printe
RPC server not available - under add printe

i don't understand what is going on. I need help. It ashames me that people pay this big money for the MS XP OS's, and then in turn have to pay like $40.00 for a Tech to help them
I have installed the printer on another computer and everything worked fine, so its not the software or compatibility issue, its something within my particular syste

Its a Lexmark z25 color inkjet printer. OS is Win XP Home. System is 'self built' ... 1009mhz AMD, 512kb, ASUS A7V motherboard... i really would appreciate the help, but dont knwo if i will find my way back to this page, anyone with a solution or strategy to fix this can please e-mail me at (e-mail address removed)
 
C

Cari \(MS MVP\)

Detailed uninstall instructions are at Bruce Sanderson's website at
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

tony said:
I am trying to re-install my printer. It worked fine a week ago, now it
has stopped working. I unistalled everything I could find that the
unistaller didnt, and everytime I try to install it I get one of a few error
messages
User Canceled - under the printer cd software install
Could not perform task - under windows pnp detect and add printer
RPC server not available - under add printer

i don't understand what is going on. I need help. It ashames me that
people pay this big money for the MS XP OS's, and then in turn have to pay
like $40.00 for a Tech to help them.
I have installed the printer on another computer and everything worked
fine, so its not the software or compatibility issue, its something within
my particular system
Its a Lexmark z25 color inkjet printer. OS is Win XP Home. System is 'self
built' ... 1009mhz AMD, 512kb, ASUS A7V motherboard... i really would
appreciate the help, but dont knwo if i will find my way back to this page,
anyone with a solution or strategy to fix this can please e-mail me at
(e-mail address removed)
 
C

Cari \(MS MVP\)

Some bright spark at Lexmark probably. The rest of the world thankfully
thinks somewhat differently!
 

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