Remote Desk Top HHHEELLLPP

[Jay]

When I call my co-worker/host to enable remote desk top
he says he only gets the remote assistance setting and
not the remote desktop setting - any ideas why???

 

[Lee]

What O/S is the host using? Is it XP Home

Lee

 

[Sooner Al]

Are you sure your using Remote Desktop and not Remote Assistance?

From the FAQ...

Q. What are the differences between Remote Desktop and Remote Assistance?
A. Remote Desktop and Remote Assistance use the same underlying technology, but there are
differences between these features.

a.. Remote Desktop allows access to a remote Windows computer. For example, when you are at another
computer you can use Remote Desktop to connect to your work computer from home and have access to
files and applications.
b.. Remote Assistance allows a helper to use an Internet connection to access your computer to
provide assistance. The helper views your computer's screen and communicates through a chat box. The
helper can remotely control your computer to resolve a problem.

Remote Desktop...
http://www.microsoft.com/WINDOWSXP/pro/using/howto/gomobile/remotedesktop/default.asp
http://www.microsoft.com/windowsxp/expertzone/focuson/remotedesktop.asp

Remote Assistance...
http://www.microsoft.com/windowsxp/pro/using/howto/gethelp/remoteassist/default.asp
http://www.microsoft.com/windowsxp/expertzone/focuson/remoteassist.asp

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
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