remote assistance

[Guest]

I have been having some problems with remote assistance. I am trying to help
out a friend and we cant seem to connect. On several occasions an error
message has come up that a "connection could not be established" after
severl tries and a day later we got a connecton but then it would say
"friends name" declined you remote assistance but the problem is they were
never asked? the computer or something is just declining it without any
input? Does anyone have any suggestions as to what the problem might be?

 

[Peter Foldes]

Your friend has it enabled or disabled in services.msc

 

[Guest]

can you tell me how to fix/enable it?

thanks

Your friend has it enabled or disabled in services.msc

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.