pop-up search engine

D

dan

my problem is that when i use any search engine to look
something up, i get a pop-up screen (full-screen) that
isn't really an advertisement, but rather another search
engine. the URL is search-company.com, and all it does
is submit my query to other search engines (almost like a
meta-search). it only started happening the other day,
and i can't seem to get rid of it. any tips on what to
do? it's just annoying because it'll pop up and distract
me from the search i'm doing, and it happens every time.
 
B

Bill

Enable Search. In the Search frame on the left click on
custom and wait for a search engine popup. On the popup
select reset. Then select MSN if not selected. Also
select the middle radio button for single search engine.
select OK. Now in the left frame select new and msn
search engine should come up. Then search for anything
you want and after the left pain displays results go to
the bottom of the left frame and ensure Show search
Preview at the right is deselected. Goog luck.
Bill
 
J

Jim Byrd

Hi Dan - Sounds like this might be a variant of some malware called
CoolWebSearch. Do the following:

Download and run: http://www.merijn.org/files/cwshredder.zip to remove the
parasite. Be sure to close all instances of IE and OE.

Then download and run:
http://www.kellys-korner-xp.com/regs_edits/iegentabs.reg to restore your
tabs and remove any restrictions that the parasite has put in place.

Be sure that you also download and install hotfix Q816093, here:

http://support.microsoft.com/?kbid=816093#appliesto

which blocks the exploit upon which this parasite family depends.

Now download and run:
http://www.kellys-korner-xp.com/regs_edits/RestoreSearch2.REG to restore
your search functions.


However, this also indicates that you may have acquired some other malware
along the way. If you go to this page at Jim Eshelman's site, here:
http://aumha.org/a/noads.htm and wait a little bit (be patient), an analysis
of a number of possible parasites on your machine will be made to help you
identify and remove them. NOTE: You will need to disable Ad Blocking in Zone
Alarm 3.x, if present or any other Ad Blocking software which interferes
with Java Scripting for this scan to work. You should get a message between
the two lines of **** giving the results of the scan.

Get Ad-Aware 6.0, Build 181 or later, here:
http://www.lavasoftusa.com/support/download/. UPDATE and run this regularly
to get rid of most "spyware/hijackware" on your machine. If it has to fix
things, be sure to re-boot and rerun AdAware again and repeat this cycle
until you get a clean scan. The reason is that it may have to remove
things which are currently "in use" before it can then clean up others.

Another excellent program for this purpose is SpyBot Search and Destroy
available here: http://security.kolla.de/ SpyBot Support Forum here:
http://www.net-integration.net/cgi-bin/forums/ikonboard.cgi. I recommend
using both normally. After UPDATING and fixing things with SpyBot S&D, be
sure to re-boot and rerun SpyBot again and repeat this cycle until you get a
clean "no red" scan. The reason is that SpyBot sometimes has to remove
things which are currently "in use" before it can then clean up others.

Note that sometimes you need to make a judgement call about what these
programs report as spyware. See here, for example:
http://www.imilly.com/alexa.htm



If they don't fix it then start here:

Download HijackThis, free, here:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip (Always download a
new fresh copy of HijackThis [and CWShredder also] - It's UPDATED
frequently.)

Unzip it to any convenient folder, start it then press Scan. Click on
SaveLog when it's finished which will create hijackthis.log. Now click the
Config button, then Misc Tools and click on Generate StartupList.log which
will create Startuplist.txt

Then go to one of the following forums:

Spyware and Hijackware Removal Support, here:
http://www.spywareinfo.com/forums/index.php?s=8a236cdf61469fbad3bddbe810be0374&act=SF&f=11

or Net-Integration here:
http://www.net-integration.net/cgi-...86d536d57b5f65b6e40c55365e;act=ST;f=27;t=6949

or Tom Coyote here:
http://tomcoyote.org/forums/index.php?act=ST&f=10&t=495&s=2c6e92805e310b519b9fa61cc7098fba

Sign in, then copy and paste both files into a message asking for
assistance, Someone will answer with detailed instructions for the removal
of your parasite(s).




Once you get this cleaned up, you might want to consider installing the
SpywareBlaster and SpywareGuard here to help prevent this kind of thing from
happening in the future:

http://www.wilderssecurity.com/spywareblaster.html (Prevents malware Active
X installs) (BTW, SpyWare Blaster is not memory resident ... no CPU or
memory load - but keep it UPDATED) The latest version as of this writing
will prevent installation or prevent the malware from running if it is
already installed, and it provides information and fixit-links for a variety
of parasites.

http://www.wilderssecurity.net/spywareguard.html (Monitors for attempts to
install malware) Keep it UPDATED. Both Very Highly Recommended


--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top