Please Help - download doesn't make this work...Windows Mail

G

Gary VanderMolen

One option would be to copy & paste that email address from the
web page to the appropriate place in your Hotmail screen.

The only other option is to download & install Windows Live Mail,
since unlike Windows Mail, it does support Hotmail accounts:

http://get.live.com/wlmail/overview

--
Gary VanderMolen, MS-MVP (Mail)


Monica said:
Okay, so I tried to download the new windows hotmail, but I must already be
using it because when I click on the download button, my hotmail email just
pops up. As far as emailing, I will tell you what I am trying to do. I go on
the personals ads and click on someone's name to email them and then it won't
send.

Gary VanderMolen said:
Just how are you trying to send an email?

One possible reason that the fix for setting Hotmail as your default is
not working for you is because you have not upgraded to the newer
Windows Live Hotmail. Give that a try:
http://get.live.com/mail/overview

After installing that upgrade, you may have to re-apply the fix for
setting Hotmail as your default email service.

Let me know if that works.
If it doesn't work, there is one other solution.

--
Gary VanderMolen, MS-MVP (Mail)


Monica said:
okay so I did both but when I try to send an email it tells me that the
default mail client is not properly installed

:

Exactly what says "you need windows mail to email from sites such
as Craig's list"? I have never seen that message.

It sounds like the fix did not 'take'. Try it again.

Also, open the Default Programs applet, which you can access either from
the Start menu or via the Control Panel, then click the first item:
"Set your default programs."
After a few seconds, a list of programs comes up. See if there is a "Hotmail"
listed. If yes, select it, then click on the option indicated by the first green arrow.

--
Gary VanderMolen, MS-MVP (Mail)


Okay, I tried that. But it says I need windows mail to email from sites such
as craig's list. And it says that it does not supports http servers such as
hotmail. So registering hotmail as my default didn't help. Now what?

:

You need to set Hotmail as your default email service. Apply this fix:

http://www.winhelponline.com/articl...e-Default-Programs-tool-in-Windows-Vista.html


--
Gary VanderMolen, MS-MVP (Mail)


I typically use hotmail as my mail email service provider however when I try
to email from certain sites it says that it won't support hotmail.

:

That response of mine was written for "dk"'s specific problem, so
it probably does not apply to you, Monica.
Let's back up and consider what your real needs are.
If you formerly used webmail (via our browser) and you were happy
with that, there may be no need to set up a desktop email program
like Windows Mail. Who is your email service provider? Or to ask
that question another way, what is the part of your email address after
the @ symbol?

--
Gary VanderMolen, MS-MVP (Mail)


Hey Gary, Okay so I downloaded the correct "fix" but it still says that I
don't have a valid account specified. Can you help me? Or else is there
another system I can use that will allow me to email from sites such as
craig's list?

:

Delete the messages in the Outbox. If you can't delete one or more of them,
use the Microsoft fix:
http://support.microsoft.com/default.aspx/kb/941090

--
Gary VanderMolen [MS-MVP WLM]


One or more messages in your Outbox do not have a valid account specified."

dk
 
M

Monica

The copying and pasting worked. Thanks. That's easier than anything else. I
have to tell you though that your amazing. I don't know how you know all this
stuff but the fact that your on here helping all these people is incredible.
Thank you so much for your time and patience. Your an incredible person and
God Bless You.

Gary VanderMolen said:
One option would be to copy & paste that email address from the
web page to the appropriate place in your Hotmail screen.

The only other option is to download & install Windows Live Mail,
since unlike Windows Mail, it does support Hotmail accounts:

http://get.live.com/wlmail/overview

--
Gary VanderMolen, MS-MVP (Mail)


Monica said:
Okay, so I tried to download the new windows hotmail, but I must already be
using it because when I click on the download button, my hotmail email just
pops up. As far as emailing, I will tell you what I am trying to do. I go on
the personals ads and click on someone's name to email them and then it won't
send.

Gary VanderMolen said:
Just how are you trying to send an email?

One possible reason that the fix for setting Hotmail as your default is
not working for you is because you have not upgraded to the newer
Windows Live Hotmail. Give that a try:
http://get.live.com/mail/overview

After installing that upgrade, you may have to re-apply the fix for
setting Hotmail as your default email service.

Let me know if that works.
If it doesn't work, there is one other solution.

--
Gary VanderMolen, MS-MVP (Mail)


okay so I did both but when I try to send an email it tells me that the
default mail client is not properly installed

:

Exactly what says "you need windows mail to email from sites such
as Craig's list"? I have never seen that message.

It sounds like the fix did not 'take'. Try it again.

Also, open the Default Programs applet, which you can access either from
the Start menu or via the Control Panel, then click the first item:
"Set your default programs."
After a few seconds, a list of programs comes up. See if there is a "Hotmail"
listed. If yes, select it, then click on the option indicated by the first green arrow.

--
Gary VanderMolen, MS-MVP (Mail)


Okay, I tried that. But it says I need windows mail to email from sites such
as craig's list. And it says that it does not supports http servers such as
hotmail. So registering hotmail as my default didn't help. Now what?

:

You need to set Hotmail as your default email service. Apply this fix:

http://www.winhelponline.com/articl...e-Default-Programs-tool-in-Windows-Vista.html


--
Gary VanderMolen, MS-MVP (Mail)


I typically use hotmail as my mail email service provider however when I try
to email from certain sites it says that it won't support hotmail.

:

That response of mine was written for "dk"'s specific problem, so
it probably does not apply to you, Monica.
Let's back up and consider what your real needs are.
If you formerly used webmail (via our browser) and you were happy
with that, there may be no need to set up a desktop email program
like Windows Mail. Who is your email service provider? Or to ask
that question another way, what is the part of your email address after
the @ symbol?

--
Gary VanderMolen, MS-MVP (Mail)


Hey Gary, Okay so I downloaded the correct "fix" but it still says that I
don't have a valid account specified. Can you help me? Or else is there
another system I can use that will allow me to email from sites such as
craig's list?

:

Delete the messages in the Outbox. If you can't delete one or more of them,
use the Microsoft fix:
http://support.microsoft.com/default.aspx/kb/941090

--
Gary VanderMolen [MS-MVP WLM]


One or more messages in your Outbox do not have a valid account specified."

dk
 
G

Gary VanderMolen

You're very welcome, Monica.
I've been working with computers since 1968. Now that I'm retired,
some of that experience turns out to be useful for helping others. :)

--
Gary VanderMolen, MS-MVP (Mail)


Monica said:
The copying and pasting worked. Thanks. That's easier than anything else. I
have to tell you though that your amazing. I don't know how you know all this
stuff but the fact that your on here helping all these people is incredible.
Thank you so much for your time and patience. Your an incredible person and
God Bless You.

Gary VanderMolen said:
One option would be to copy & paste that email address from the
web page to the appropriate place in your Hotmail screen.

The only other option is to download & install Windows Live Mail,
since unlike Windows Mail, it does support Hotmail accounts:

http://get.live.com/wlmail/overview

--
Gary VanderMolen, MS-MVP (Mail)


Monica said:
Okay, so I tried to download the new windows hotmail, but I must already be
using it because when I click on the download button, my hotmail email just
pops up. As far as emailing, I will tell you what I am trying to do. I go on
the personals ads and click on someone's name to email them and then it won't
send.

:

Just how are you trying to send an email?

One possible reason that the fix for setting Hotmail as your default is
not working for you is because you have not upgraded to the newer
Windows Live Hotmail. Give that a try:
http://get.live.com/mail/overview

After installing that upgrade, you may have to re-apply the fix for
setting Hotmail as your default email service.

Let me know if that works.
If it doesn't work, there is one other solution.

--
Gary VanderMolen, MS-MVP (Mail)


okay so I did both but when I try to send an email it tells me that the
default mail client is not properly installed

:

Exactly what says "you need windows mail to email from sites such
as Craig's list"? I have never seen that message.

It sounds like the fix did not 'take'. Try it again.

Also, open the Default Programs applet, which you can access either from
the Start menu or via the Control Panel, then click the first item:
"Set your default programs."
After a few seconds, a list of programs comes up. See if there is a "Hotmail"
listed. If yes, select it, then click on the option indicated by the first green arrow.

--
Gary VanderMolen, MS-MVP (Mail)


Okay, I tried that. But it says I need windows mail to email from sites such
as craig's list. And it says that it does not supports http servers such as
hotmail. So registering hotmail as my default didn't help. Now what?

:

You need to set Hotmail as your default email service. Apply this fix:

http://www.winhelponline.com/articl...e-Default-Programs-tool-in-Windows-Vista.html


--
Gary VanderMolen, MS-MVP (Mail)


I typically use hotmail as my mail email service provider however when I try
to email from certain sites it says that it won't support hotmail.

:

That response of mine was written for "dk"'s specific problem, so
it probably does not apply to you, Monica.
Let's back up and consider what your real needs are.
If you formerly used webmail (via our browser) and you were happy
with that, there may be no need to set up a desktop email program
like Windows Mail. Who is your email service provider? Or to ask
that question another way, what is the part of your email address after
the @ symbol?

--
Gary VanderMolen, MS-MVP (Mail)


Hey Gary, Okay so I downloaded the correct "fix" but it still says that I
don't have a valid account specified. Can you help me? Or else is there
another system I can use that will allow me to email from sites such as
craig's list?

:

Delete the messages in the Outbox. If you can't delete one or more of them,
use the Microsoft fix:
http://support.microsoft.com/default.aspx/kb/941090

--
Gary VanderMolen [MS-MVP WLM]


One or more messages in your Outbox do not have a valid account specified."

dk
 
M

Monica

Well I think what you do is really amazing and wonderful. I know I appreciate
all of your help. I just hope others do as well.

Gary VanderMolen said:
You're very welcome, Monica.
I've been working with computers since 1968. Now that I'm retired,
some of that experience turns out to be useful for helping others. :)

--
Gary VanderMolen, MS-MVP (Mail)


Monica said:
The copying and pasting worked. Thanks. That's easier than anything else. I
have to tell you though that your amazing. I don't know how you know all this
stuff but the fact that your on here helping all these people is incredible.
Thank you so much for your time and patience. Your an incredible person and
God Bless You.

Gary VanderMolen said:
One option would be to copy & paste that email address from the
web page to the appropriate place in your Hotmail screen.

The only other option is to download & install Windows Live Mail,
since unlike Windows Mail, it does support Hotmail accounts:

http://get.live.com/wlmail/overview

--
Gary VanderMolen, MS-MVP (Mail)


Okay, so I tried to download the new windows hotmail, but I must already be
using it because when I click on the download button, my hotmail email just
pops up. As far as emailing, I will tell you what I am trying to do. I go on
the personals ads and click on someone's name to email them and then it won't
send.

:

Just how are you trying to send an email?

One possible reason that the fix for setting Hotmail as your default is
not working for you is because you have not upgraded to the newer
Windows Live Hotmail. Give that a try:
http://get.live.com/mail/overview

After installing that upgrade, you may have to re-apply the fix for
setting Hotmail as your default email service.

Let me know if that works.
If it doesn't work, there is one other solution.

--
Gary VanderMolen, MS-MVP (Mail)


okay so I did both but when I try to send an email it tells me that the
default mail client is not properly installed

:

Exactly what says "you need windows mail to email from sites such
as Craig's list"? I have never seen that message.

It sounds like the fix did not 'take'. Try it again.

Also, open the Default Programs applet, which you can access either from
the Start menu or via the Control Panel, then click the first item:
"Set your default programs."
After a few seconds, a list of programs comes up. See if there is a "Hotmail"
listed. If yes, select it, then click on the option indicated by the first green arrow.

--
Gary VanderMolen, MS-MVP (Mail)


Okay, I tried that. But it says I need windows mail to email from sites such
as craig's list. And it says that it does not supports http servers such as
hotmail. So registering hotmail as my default didn't help. Now what?

:

You need to set Hotmail as your default email service. Apply this fix:

http://www.winhelponline.com/articl...e-Default-Programs-tool-in-Windows-Vista.html


--
Gary VanderMolen, MS-MVP (Mail)


I typically use hotmail as my mail email service provider however when I try
to email from certain sites it says that it won't support hotmail.

:

That response of mine was written for "dk"'s specific problem, so
it probably does not apply to you, Monica.
Let's back up and consider what your real needs are.
If you formerly used webmail (via our browser) and you were happy
with that, there may be no need to set up a desktop email program
like Windows Mail. Who is your email service provider? Or to ask
that question another way, what is the part of your email address after
the @ symbol?

--
Gary VanderMolen, MS-MVP (Mail)


Hey Gary, Okay so I downloaded the correct "fix" but it still says that I
don't have a valid account specified. Can you help me? Or else is there
another system I can use that will allow me to email from sites such as
craig's list?

:

Delete the messages in the Outbox. If you can't delete one or more of them,
use the Microsoft fix:
http://support.microsoft.com/default.aspx/kb/941090

--
Gary VanderMolen [MS-MVP WLM]


One or more messages in your Outbox do not have a valid account specified."

dk
 
G

Gary VanderMolen

Thank you for those kudos.

--
Gary VanderMolen, MS-MVP (Mail)


Monica said:
Well I think what you do is really amazing and wonderful. I know I appreciate
all of your help. I just hope others do as well.

Gary VanderMolen said:
You're very welcome, Monica.
I've been working with computers since 1968. Now that I'm retired,
some of that experience turns out to be useful for helping others. :)

--
Gary VanderMolen, MS-MVP (Mail)


Monica said:
The copying and pasting worked. Thanks. That's easier than anything else. I
have to tell you though that your amazing. I don't know how you know all this
stuff but the fact that your on here helping all these people is incredible.
Thank you so much for your time and patience. Your an incredible person and
God Bless You.

:

One option would be to copy & paste that email address from the
web page to the appropriate place in your Hotmail screen.

The only other option is to download & install Windows Live Mail,
since unlike Windows Mail, it does support Hotmail accounts:

http://get.live.com/wlmail/overview

--
Gary VanderMolen, MS-MVP (Mail)


Okay, so I tried to download the new windows hotmail, but I must already be
using it because when I click on the download button, my hotmail email just
pops up. As far as emailing, I will tell you what I am trying to do. I go on
the personals ads and click on someone's name to email them and then it won't
send.

:

Just how are you trying to send an email?

One possible reason that the fix for setting Hotmail as your default is
not working for you is because you have not upgraded to the newer
Windows Live Hotmail. Give that a try:
http://get.live.com/mail/overview

After installing that upgrade, you may have to re-apply the fix for
setting Hotmail as your default email service.

Let me know if that works.
If it doesn't work, there is one other solution.

--
Gary VanderMolen, MS-MVP (Mail)


okay so I did both but when I try to send an email it tells me that the
default mail client is not properly installed

:

Exactly what says "you need windows mail to email from sites such
as Craig's list"? I have never seen that message.

It sounds like the fix did not 'take'. Try it again.

Also, open the Default Programs applet, which you can access either from
the Start menu or via the Control Panel, then click the first item:
"Set your default programs."
After a few seconds, a list of programs comes up. See if there is a "Hotmail"
listed. If yes, select it, then click on the option indicated by the first green arrow.

--
Gary VanderMolen, MS-MVP (Mail)


Okay, I tried that. But it says I need windows mail to email from sites such
as craig's list. And it says that it does not supports http servers such as
hotmail. So registering hotmail as my default didn't help. Now what?

:

You need to set Hotmail as your default email service. Apply this fix:

http://www.winhelponline.com/articl...e-Default-Programs-tool-in-Windows-Vista.html


--
Gary VanderMolen, MS-MVP (Mail)


I typically use hotmail as my mail email service provider however when I try
to email from certain sites it says that it won't support hotmail.

:

That response of mine was written for "dk"'s specific problem, so
it probably does not apply to you, Monica.
Let's back up and consider what your real needs are.
If you formerly used webmail (via our browser) and you were happy
with that, there may be no need to set up a desktop email program
like Windows Mail. Who is your email service provider? Or to ask
that question another way, what is the part of your email address after
the @ symbol?

--
Gary VanderMolen, MS-MVP (Mail)


Hey Gary, Okay so I downloaded the correct "fix" but it still says that I
don't have a valid account specified. Can you help me? Or else is there
another system I can use that will allow me to email from sites such as
craig's list?

:

Delete the messages in the Outbox. If you can't delete one or more of them,
use the Microsoft fix:
http://support.microsoft.com/default.aspx/kb/941090

--
Gary VanderMolen [MS-MVP WLM]


One or more messages in your Outbox do not have a valid account specified."

dk
 
R

Rohit Rozario

Gary,

I am getting the following error msg when I try to send any mail out through
windows mail.
An unknown error has occurred. Subject '', Account: 'Google Mail', Server:
'smtp.gmail.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error Number:
0x800CCC0B

Can you help?
Thanks
Gary VanderMolen said:
Right-click on the error message, copy, then paste it into a reply here.

--
Gary VanderMolen, MS-MVP (Mail)


nancyro424 said:
I am still getting the same message after I downloaded the fix and deleted
the messages in my outbox. I double checked my settings and they appear to
be correct. I was able to send out mail before & don't know what happened.
Any suggestions?


Gary VanderMolen said:
Delete the messages in the Outbox. If you can't delete one or more of them,
use the Microsoft fix:
http://support.microsoft.com/default.aspx/kb/941090

--
Gary VanderMolen [MS-MVP WLM]


One or more messages in your Outbox do not have a valid account specified."
 
G

Gary VanderMolen

"Unknown error" is almost always caused by interference from your
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off your antivirus email scanning function does not resolve
your problem, consider upgrading to Windows Live Mail, because it
is less prone to suffering bad effects from overly intrusive antivirus
programs: http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

--
Gary VanderMolen, MS-MVP (Mail)


Rohit Rozario said:
Gary,

I am getting the following error msg when I try to send any mail out through
windows mail.
An unknown error has occurred. Subject '', Account: 'Google Mail', Server:
'smtp.gmail.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error Number:
0x800CCC0B

Can you help?
Thanks
Gary VanderMolen said:
Right-click on the error message, copy, then paste it into a reply here.

--
Gary VanderMolen, MS-MVP (Mail)


nancyro424 said:
I am still getting the same message after I downloaded the fix and deleted
the messages in my outbox. I double checked my settings and they appear to
be correct. I was able to send out mail before & don't know what happened.
Any suggestions?


:

Delete the messages in the Outbox. If you can't delete one or more of them,
use the Microsoft fix:
http://support.microsoft.com/default.aspx/kb/941090

--
Gary VanderMolen [MS-MVP WLM]


One or more messages in your Outbox do not have a valid account specified."
 
L

Lynda Queen

I have tried to get the windows mail to work and they keep saying they cant
find the whatever it is in my pc that caries it. I filled it out 4 or 5
times but they say there are mistakes. Cant figure it out. Please tell me
where to look for the two things they asked for. Thanks in advance.
 
G

Gary VanderMolen

Do you get an error message when trying to use Windows Mail?
If so, right-click on the error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

Who provides your email service? Or to ask that question another way,
what is the part of your email address after the @ symbol?
 
L

lorraineread

i dont know if i have my email address set if somebody can help me,i can send
but not i dont get back
 
G

Guest

Gary VanderMolen said:
Right-click on the error message, copy, then paste it into a reply here.

--
Gary VanderMolen, MS-MVP (Mail)


nancyro424 said:
I am still getting the same message after I downloaded the fix and deleted
the messages in my outbox. I double checked my settings and they appear to
be correct. I was able to send out mail before & don't know what happened.
Any suggestions?


Gary VanderMolen said:
Delete the messages in the Outbox. If you can't delete one or more of them,
use the Microsoft fix:
http://support.microsoft.com/default.aspx/kb/941090

--
Gary VanderMolen [MS-MVP WLM]


One or more messages in your Outbox do not have a valid account specified."
 

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