Outlook Express problem

P

Puzzled

I use Outlook Express 6. The past couple of days when I've tried to forward
an email I get an error message comes up that says "some errors occurred
while processing the requested task. Please review the list of errors below
for more details." There is no error list! However the email goes to the
addressee, then the email goes to my Outbox and not to the Sent Box and the
email is sent over and over and over. This seems to have happened with
messages that have attachments such as .pps or wmv but not necessarily --
Anyone out there with suggestions??
 
P

PA Bear [MS MVP]

[Crosspost to OE General]

1a. Move any messages that you want to keep out of Sent Items and Deleted
Items folders and into other local OE folders you've created for archiving
(saving) such messages.

1b. Move 99.9% of your messages in your Inbox folder to other local OE
folders, too.

2a. Write down the location of your identity's store
(http://www.insideoe.com/files/store.htm#storemain).

2b. Enable 'Show Hidden Files and Folders' via Start | Control Panel |
Folder Options | View (cf.
http://www.bleepingcomputer.com/tutorials/tutorial62.html).

3. Close OE.

4. In Windows Explorer, navigate to your store folder, find & delete the
files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx.

To avoid such problems in the future, adhere to the following caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages) and provides no additional protection:

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
T

Tom Willett

My suggestion would be to ask the experts in an Outlook Express newsgroup.

:I use Outlook Express 6. The past couple of days when I've tried to
forward
: an email I get an error message comes up that says "some errors occurred
: while processing the requested task. Please review the list of errors
below
: for more details." There is no error list! However the email goes to the
: addressee, then the email goes to my Outbox and not to the Sent Box and
the
: email is sent over and over and over. This seems to have happened with
: messages that have attachments such as .pps or wmv but not necessarily --
: Anyone out there with suggestions??
 

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