Oulook has small red "x" in left hand corner, can't get new emails

J

joe54345

I messed around with the Windows firewall a couple of nights ago
(trying to get rid of alg.exe) and ever since I haven't been able to
get new emails and every time I open outlook I get that small red x in
the system tray. I did a system restore but that didn't seem to help.
It's a Dell Latitude D600 if that makes any difference and I'm running
XP
 
J

joe54345

thanks for the reply, outlook doesn't show up in my exceptions list,
how can I create an exception?
 
J

joe54345

one other question, can I just turn off my windows firewall if I
already have one installed from my company?
 
B

Ben M. Schorr - MVP

Umm....this may seem a little obvious but...have you looked at the File menu
and made sure that "Work Offline" isn't checked?


--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!
 
J

joe54345

I thought of that as well. There doesn't seem to be an option in the
File menu for work offline.
 
B

Ben M. Schorr - MVP

Back to basics: What kind of e-mail server are you trying to connect to? Is
it GMail's POP server?

Do you get an error message of any kind?

How do you know there are e-mail messages waiting that you're not getting?

Have you tried sending a test message via e-mail to somebody and see if they
get it and can reply?


--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!
 
J

joe54345

It's my work email. The error message is "microsoft exchange server is
unavailable". I know it's not working because it only shows emails as
of 10/31/05. I generally get automated emails from work every day. It's
possible my work server could be down but it would be a strange
coincidence for my work server to go down at the same time I decided to
change something in my registry. There was no planned maintenance and I
don't think anyone is even working this weekend due to the holiday. I
sent a message and it just went to my outbox.
 
B

Ben M. Schorr - MVP

Ahhh....how do you connect to your office server? Via VPN? If so do you
have your VPN connected?

Or are you using HTTP over RPC?


--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!
 
J

joe54345

not sure I know what you mean. Can you give me a little more
instruction. I'm not very tech savvy.
 

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