Norton compatibility

[Rory]

I have downloaded and installed service pack 2.
The "Security Centre" on the toolbar continues to tell me
that my Norton Antivirus is installed, but its status is
unknown. I have an up to date subscription, and have run
every default check and update, but Windows doesn't seem
to support or recognise this.

Anyone else have this problem, or better still a solution?
Or should I just not worry, since Antivirus knows that
it's alive and well.

Thanks
Rory

 

[Carey Frisch [MVP]]

Welcome to the Windows® XP Service Pack 2 (SP2) Information Center!
This page answers the most frequently asked questions about SP2 and your
Norton antivirus and firewall products:
http://www.symantec.com/techsupp/sp2/faq.html

Frequently asked questions about Windows Security Center
http://support.microsoft.com/default.aspx?scid=kb;en-us;883792&Product=windowsxpsp2

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

----------------------------------------------------------------------

:

| I have downloaded and installed service pack 2.
| The "Security Centre" on the toolbar continues to tell me
| that my Norton Antivirus is installed, but its status is
| unknown. I have an up to date subscription, and have run
| every default check and update, but Windows doesn't seem
| to support or recognise this.
|
| Anyone else have this problem, or better still a solution?
| Or should I just not worry, since Antivirus knows that
| it's alive and well.
|
| Thanks
| Rory

 

[dougrobinson]

-----Original Message-----
I have downloaded and installed service pack 2.
The "Security Centre" on the toolbar continues to tell me
that my Norton Antivirus is installed, but its status is
unknown. I have an up to date subscription, and have run
every default check and update, but Windows doesn't seem
to support or recognise this.

Anyone else have this problem, or better still a solution?
Or should I just not worry, since Antivirus knows that
it's alive and well.

Thanks
Rory
.

Rory ,I have the same problem except I installed SP2 and
then paid my new subs to Norton. Result same problem
although Norton does indicate no problem.
I have tried to get a message to Microsoft security but
it seems I have more chance of a weekend clubbing with
the Pope!!!If you find out please E mail me and vice
verca.

Regards
Doug