Norton Antivirus failing to start after restore of Win2K

[Lawrence M. Seldin, CMC, CPC]

I have Win2K with SP4 and Norton Antivirus 9.05.15.

There are times that I restore Win2k after I have problems.

What I usually backup is Winnt and Program files. Norton is under Program files.

However, after I restore files, Norton can not start.

The procedure I use, is to restore from another instance on another drive. This works great, except
for Norton.

There must be some files under C drive that I need to back up also. Any ideas.

Thanks much,


Lawrence M. Seldin, CMC, CPC
Author of POWER TIPS FOR THE APPLE NEWTON and INTRODUCTION TO CSP
Author of RECRUITSOURCE PEOPLESOFT EXAM and RECRUITSOURCE SAP/R3 EXAM


NOTE: To send me an email, remove TAKEOUT from my email address: (e-mail address removed)

NOTE: My web home page: www.seldin.net

 

[Lawrence M. Seldin, CMC, CPC]

PS. I also backup Document and settings.

So the directories I copy are:

c:\program files
c:\winnt
c:\document settings

So there must be some hidden files that I am missing.

I just don't know what.


Thanks much,

- Larry







------------------------------------------------------------------------------------------------------------------------------------------------------------

I have Win2K with SP4 and Norton Antivirus 9.05.15.

There are times that I restore Win2k after I have problems.

What I usually backup is Winnt and Program files. Norton is under Program files.

However, after I restore files, Norton can not start.

The procedure I use, is to restore from another instance on another drive. This works great, except
for Norton.

There must be some files under C drive that I need to back up also. Any ideas.

Thanks much,


Lawrence M. Seldin, CMC, CPC
Author of POWER TIPS FOR THE APPLE NEWTON and INTRODUCTION TO CSP
Author of RECRUITSOURCE PEOPLESOFT EXAM and RECRUITSOURCE SAP/R3 EXAM


NOTE: To send me an email, remove TAKEOUT from my email address: (e-mail address removed)

NOTE: My web home page: www.seldin.net

Lawrence M. Seldin, CMC, CPC
Author of POWER TIPS FOR THE APPLE NEWTON and INTRODUCTION TO CSP
Author of RECRUITSOURCE PEOPLESOFT EXAM and RECRUITSOURCE SAP/R3 EXAM


NOTE: To send me an email, remove TAKEOUT from my email address: (e-mail address removed)

NOTE: My web home page: www.seldin.net

 

[Steve Wright]

You didn't happen to upgrade from NT 4? I know Norton
stores some files in the All Users profile under
application settings.

-----Original Message-----
PS. I also backup Document and settings.

So the directories I copy are:

c:\program files
c:\winnt
c:\document settings

So there must be some hidden files that I am missing.

I just don't know what.


Thanks much,

- Larry







---------------------------------------------------------- -----------------------------------------------------------
---------------------------------------



Lawrence M. Seldin, CMC, CPC
Author of POWER TIPS FOR THE APPLE NEWTON and INTRODUCTION TO CSP
Author of RECRUITSOURCE PEOPLESOFT EXAM and RECRUITSOURCE SAP/R3 EXAM


NOTE: To send me an email, remove TAKEOUT from my email

address: (e-mail address removed)

 

[Lawrence M. Seldin, CMC, CPC]

You didn't happen to upgrade from NT 4? I know Norton

stores some files in the All Users profile under
application settings.

Steve, This was a fresh install several months ago. I have Win2k with SP4 and all security patches
from Micrsoft. I run Norton Antivirus Live Update daily.

However, when I restore these directories :

c:\program files
c:\winnt
c:\document settings

I get an error from Norton on startup.

I was thinking there may be some hidden files in C:\ that I may need.

However, I have used this process of restoring Win2k and NT for years and never had a problem
before.

So the concept, is I am backing up all files (obviously, missing something), from another instance
of Win2k. Everything restores fine, except Norton Antivirus.

Thanks much,


Lawrence M. Seldin, CMC, CPC
Author of POWER TIPS FOR THE APPLE NEWTON and INTRODUCTION TO CSP
Author of RECRUITSOURCE PEOPLESOFT EXAM and RECRUITSOURCE SAP/R3 EXAM


NOTE: To send me an email, remove TAKEOUT from my email address: (e-mail address removed)

NOTE: My web home page: www.seldin.net

 

[dcdon]

From what I've seen this is a conflict between Symantec, and one or more of the hotpatches
including the last highly publicized security breech having to do with Slammer, Blaster, and
couple others. Sorry, if I haven't imparted any additional knowledge.

good computing,
don
---------------

You didn't happen to upgrade from NT 4? I know Norton
stores some files in the All Users profile under
application settings.

Steve, This was a fresh install several months ago. I have Win2k with SP4 and all security
patches
from Micrsoft. I run Norton Antivirus Live Update daily.

However, when I restore these directories :

c:\program files
c:\winnt
c:\document settings

I get an error from Norton on startup.

I was thinking there may be some hidden files in C:\ that I may need.

However, I have used this process of restoring Win2k and NT for years and never had a problem
before.

So the concept, is I am backing up all files (obviously, missing something), from another
instance
of Win2k. Everything restores fine, except Norton Antivirus.

Thanks much,


Lawrence M. Seldin, CMC, CPC
Author of POWER TIPS FOR THE APPLE NEWTON and INTRODUCTION TO CSP
Author of RECRUITSOURCE PEOPLESOFT EXAM and RECRUITSOURCE SAP/R3 EXAM


NOTE: To send me an email, remove TAKEOUT from my email address: (e-mail address removed)

NOTE: My web home page: www.seldin.net

 

[Lawrence M. Seldin, CMC, CPC]

Don,

Thanks for your help.

I was hoping for a solution. Presently, I have to completely uninstall then reinstall Norton.

- Larry



----------------------------------------------------------------------------------------

From what I've seen this is a conflict between Symantec, and one or more of the hotpatches
including the last highly publicized security breech having to do with Slammer, Blaster, and
couple others. Sorry, if I haven't imparted any additional knowledge.

good computing,
don
---------------






Steve, This was a fresh install several months ago. I have Win2k with SP4 and all security
patches
from Micrsoft. I run Norton Antivirus Live Update daily.

However, when I restore these directories :




I get an error from Norton on startup.

I was thinking there may be some hidden files in C:\ that I may need.

However, I have used this process of restoring Win2k and NT for years and never had a problem
before.

So the concept, is I am backing up all files (obviously, missing something), from another
instance
of Win2k. Everything restores fine, except Norton Antivirus.

Thanks much,


Lawrence M. Seldin, CMC, CPC
Author of POWER TIPS FOR THE APPLE NEWTON and INTRODUCTION TO CSP
Author of RECRUITSOURCE PEOPLESOFT EXAM and RECRUITSOURCE SAP/R3 EXAM


NOTE: To send me an email, remove TAKEOUT from my email address: (e-mail address removed)

NOTE: My web home page: www.seldin.net

Lawrence M. Seldin, CMC, CPC
Author of POWER TIPS FOR THE APPLE NEWTON and INTRODUCTION TO CSP
Author of RECRUITSOURCE PEOPLESOFT EXAM and RECRUITSOURCE SAP/R3 EXAM


NOTE: To send me an email, remove TAKEOUT from my email address: (e-mail address removed)

NOTE: My web home page: www.seldin.net