Norton 2004 and Napster 2.0

[Brian]

OK, this may seem odd, but Napster 2.0 seems to "unactivate" my Norton NIS
and NAV 2004. After installing Napster 2.0, it would work just fine. But
after the next reboot, a mystery hardware device is installed (I think it is
a USB reader or something that goes with Napster 2.0). And after 5 minutes,
NIS and NAV 2004 will "unactivate" and it says you need to reactivate. Well,
you try to and it will not work. So I had to remove both Napster and NIS and
NAV 2004 and even do a restore and then load Norton back on and it works
fine. Just to test the theory, I tried Napster 2.0 again and once again, it
"unactivates" Norton 2004.

Anyone else have this problem?

Thanks,
Brian

 

[Michael Cecil]

OK, this may seem odd, but Napster 2.0 seems to "unactivate" my Norton NIS
and NAV 2004. After installing Napster 2.0, it would work just fine. But
after the next reboot, a mystery hardware device is installed (I think it is
a USB reader or something that goes with Napster 2.0). And after 5 minutes,
NIS and NAV 2004 will "unactivate" and it says you need to reactivate. Well,
you try to and it will not work. So I had to remove both Napster and NIS and
NAV 2004 and even do a restore and then load Norton back on and it works
fine. Just to test the theory, I tried Napster 2.0 again and once again, it
"unactivates" Norton 2004.

Anyone else have this problem?

Well, there is a know problem where you reboot XP 25 times and it
deactivates NAV2004. Perhaps that's related to your problem.
Symantec knows about it but I haven't heard of a fix for it yet.

 

[Brian]

Well, there is a know problem where you reboot XP 25 times and it
deactivates NAV2004. Perhaps that's related to your problem.
Symantec knows about it but I haven't heard of a fix for it yet.

Well, it only seems to happen after installing Napster and then rebooting.
I've tested this theory. So far, no help from both companies.