NAV 2003 and Windows XP slow startup

[Bill L.]

I got an email from Symantec four days ago. Unfortunately, their
suggestion of booting up with various services disabled using MSCONFIG
utility, then running Live Update did not resolve the problem.

I'm awaiting for another response from them but I don't hold much
hope.

In the mean time, I've removed NPF2003 and installed the free version
of Zone Alarm. I have left NAV2003 installed and changed the Symantec
Event Manager service to start in 'Manual', to resolve the startup
delay issue on my PCs.

In fact, since replacing NPF2003 with ZA, I've noticed my webpage
browsing appears to be faster on my 600k broadband internet access.


b

 

[Guest]

I had the same problem and am awaiting a reply from Symantec but I tried the suggestions of altering Symantec Event Manager(in services) from Auto to Manual and also Symantec Password Validation Service from Manual to Auto.After a reboot - Hey Presto everything back to normal.

 

[Trevor Pinnington]

Hi Bill,

After weeks of tearing my hair out over this problem, I believe I may
have found a solution.

Downloading and installing all the certificates from the following
location has resolved the 90sec boot pause on one of my customer's
computers:

https://www.verisign.com/support/roots.zip

I hope this solves the problem for you too!

Regards,

Trevor Pinnington.

 

[Bill L.]

Thanks Trevor for the tip, I will try this next time I need to rebuild
my XPpro PC and reinstall NAV2003 and/or NPF2003.

Following your posting, I checked my PC which only now runs NAV2003 (I
did have NPF2003 installed too) and have observed when I have the
Symantec Event Manager set to 'automatic', I do NOT see the 90sec
startup delay which was a problem previously. I can only speculate
that perhaps Symantec may have addressed the problem through a recent
LiveUpdate.


bill