Microsoft Outlook 2003 Startup Problems

[kebenoit]

When starting Outlook 2003 on a Windows 2000 pro pc I receive the
following error.

Unable to open your default e-mail folders. An unexpected error has
occurred.
MAPI was unable to load the information service nwnsp.dll. Be sure the
service is correctly installed and configured.

 

[Milly Staples [MVP - Outlook]]

Close Outlook, find and rename extend.dat to .old. If that does not work,
try creating a new mail profile

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, (e-mail address removed)
asked:

| When starting Outlook 2003 on a Windows 2000 pro pc I receive the
| following error.
|
| Unable to open your default e-mail folders. An unexpected error has
| occurred.
| MAPI was unable to load the information service nwnsp.dll. Be sure
| the service is correctly installed and configured.

 

[k_benoit]

I am very new to Outlook and am not very familliar with its' workings. I
am use to using Lotus Notes.

I have renamed the file but it still does not work. How do I create a new
profile without going into Outlook?

 

[Milly Staples [MVP - Outlook]]

Control Panel->Mail Icon->Show Profiles.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer,
(e-mail address removed) asked:

| I am very new to Outlook and am not very familliar with its'
| workings. I am use to using Lotus Notes.
|
| I have renamed the file but it still does not work. How do I create
| a new profile without going into Outlook?