Unable to Open Outlook after initial Office 2003 install

G

Guest

I have received the following ERROR MESSAGE when opening Outlook 2003 for the
first time after installing Office 2003 Pro.

Unable to open your default email folders. An unexpected error has occurred.
MAPI was unable to load the information service NWNSP.DLL. Besure the
service is correctly installed and configured.

Any ideas? Thanks.
 
H

Hal Hostetler [MVP P/I]

NWNSP.DLL is the MAPI service provider for Lotus Notes; are you using
Outlook with Lotus Notes? If not, go to 'Control Panel|Mail|E-mail
Accounts|View or change existing e-mail accounts' and see if you have
something like "Lotus Notes Mail " listed. If you do, remove it.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 

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