Microsoft mail does not retain username and password

[Mr. Arnold]

Likewise.

Is this some kind of justification that you have had no problems with WM,
and it must be something else other than WM?

Even if an av was leading to the problem, which I doubt, then what business
would an av have in the corruption or lost of the psw for WM? It makes no
sense that an av is the root cause of the WM problem ---- no sense.

Why is it, that when WM looses the psw and you repeatedly attempt to
configure WM to hold the psw, it won't hold it and then for some reason it
holds it, that the av is the root cause? It holds it long enough for the
task to be completed, and then it looses the psw again.

Not only have I had the problem of the psw not holding on POP3, WM has lost
the psw for NNTP too. It won't hold the psw in the middle of making a post
and subsequent posts, the same thing happens with email too, then all of a
sudden it holds the credentials.

The pop-up screen that ask for the user's credentials when you make the post
or send the email, because WM has lost the psw, and you tell it to save the
credentials again, again, again and again when doing the post or sending the
email won't save them.

You basically have to give up on that route and go to the WM User Account
to try to set the credentials that it has lost, with telling WM to save the
credentials, just to complete the task at hand of making the post or sending
the email, that WM as you snagged you right in the middle of the whole
process. Then all of a sudden it just stops.

WHAT DOES AN AV HAVE TO DO WITH THIS?

I have written many programs,, debugged and tested many programs over the
years professionally to know that whatever is happening here is solely on WM
doorstep.

end rant.

 

[Frank Saunders MS-MVP IE,OE/WM]

Is this some kind of justification that you have had no problems with WM,
and it must be something else other than WM?

Even if an av was leading to the problem, which I doubt, then what
business would an av have in the corruption or lost of the psw for WM? It
makes no sense that an av is the root cause of the WM problem ---- no
sense.

Why is it, that when WM looses the psw and you repeatedly attempt to
configure WM to hold the psw, it won't hold it and then for some reason it
holds it, that the av is the root cause? It holds it long enough for the
task to be completed, and then it looses the psw again.

Not only have I had the problem of the psw not holding on POP3, WM has
lost the psw for NNTP too. It won't hold the psw in the middle of making a
post and subsequent posts, the same thing happens with email too, then all
of a sudden it holds the credentials.

The pop-up screen that ask for the user's credentials when you make the
post or send the email, because WM has lost the psw, and you tell it to
save the credentials again, again, again and again when doing the post or
sending the email won't save them.

You basically have to give up on that route and go to the WM User Account
to try to set the credentials that it has lost, with telling WM to save
the credentials, just to complete the task at hand of making the post or
sending the email, that WM as you snagged you right in the middle of the
whole process. Then all of a sudden it just stops.

WHAT DOES AN AV HAVE TO DO WITH THIS?

I have written many programs,, debugged and tested many programs over the
years professionally to know that whatever is happening here is solely on
WM doorstep.

end rant.

It is certainly a suggestion that the problem may lie outside WinMail.
Several AV programs stick their fingers into the whole system where they
don't belong, especially McAfee and Norton and now apparently Trend.
Anti-Spyware programs are beginning to do the same things, preventing many
Registry changes including IE's Home Page. There's no need for me to defend
WinMail and I certainly have plenty of complaints myself. I do not work for
Microsoft and neither does Gary. We do this on our own time because we like
to help people. But when someone implies (or I infer) that a problem is the
fault of WinMail and near universal I do feel obliged to point out that it
is not, indeed, universal.

While several people have reported this problem we do not seem to have found
the cause of at least quite a few of them, but that does not necessarily
mean that WinMail is at fault. I do have an account that I con no longer
log onto, but so far I have tried three different programs on three
different computers, so I'm pretty sure it's the account. I have one pore
program to try. I'm in no hurry because I've never gotten anything but span
on that account. My wife's account on the same server is working, but she
never uses it either. I check it just in case something turns up. So far
it isn't even getting spam.

 

[Dennis Trafananko]

Howdy:

I have had the same proble twice now. The first time I accidentally
fixed it, and now I can share the solution. The problem occured
because I check my email account when I booted XP, and then rebooted
Vista and checked the very same email account again.

There is a bug involving using the "Apply" button after you reenter
your password and check the "Rember password" check box. It seems,
that in this circumstance the "Apply" button ends up clearing the
entered password. To save your password, DO NOT click the "Apply"
button, just click the "OK" button and close Windows Mail. When you
start Vista Windows Mail again, your passwords are now saved, and
everything is back to normal. You do NOT need to reboot your computer
afterwards, nomatter what any comfused pseudo expert may suggest as a
solution to everyting.

This is an easy quick fix, instead of editing the registry.

Dennis

 

[JohnyS]

It's Work for Me. Thanks