mail merge no output

G

Guest

I am using outlook 2002 and word 2002 with windows xp.
Following the mail merge wizard from outlook to word, with the objective of
producing mailing labels, only gives me the output "<<next record>>". Within
the wizzard the "merge" button i step 3 is not active. What will fix this
problem?
 
R

Russ Valentine [MVP-Outlook]

You'd need to provide a far more accurate description of what you're doing
for anyone to help you.
 
G

Guest

I am trying to make address labels from a group of contacts. Following the
instructions to start the proceedure using mail merge from outlook, which
then progresses to word as follows: tools-mail merge, contacts-all contacts
current view, fields-contact field in current view, new document, mailing
labels, ok. Then message "exporting contacts". Now in word mail merge
wizzard. Message ask to use setup button in section helper dialog. ok. Step
1, Main document 8160 avery. Step 2, data address book-outlook adress
book-contacts. Then receive a message "word is converting". Click ok on label
options screen. Step 3, The "merge" button is not active, so I close and the
labels are blank.
Please ask any more questions as needed.

Russ Valentine said:
You'd need to provide a far more accurate description of what you're doing
for anyone to help you.

--
Russ Valentine
[MVP-Outlook]
mark e said:
I am using outlook 2002 and word 2002 with windows xp.
Following the mail merge wizard from outlook to word, with the objective
of
producing mailing labels, only gives me the output "<<next record>>".
Within
the wizzard the "merge" button i step 3 is not active. What will fix this
problem?
 
R

Russ Valentine [MVP-Outlook]

I'll look at this next time I have some free time (probably this weekend).
For starters, try using the Mail Merge Toolbar, not the Task Pane. It has
more of the actions you need.
--
Russ Valentine
[MVP-Outlook]
mark e said:
I am trying to make address labels from a group of contacts. Following the
instructions to start the proceedure using mail merge from outlook, which
then progresses to word as follows: tools-mail merge, contacts-all
contacts
current view, fields-contact field in current view, new document, mailing
labels, ok. Then message "exporting contacts". Now in word mail merge
wizzard. Message ask to use setup button in section helper dialog. ok.
Step
1, Main document 8160 avery. Step 2, data address book-outlook adress
book-contacts. Then receive a message "word is converting". Click ok on
label
options screen. Step 3, The "merge" button is not active, so I close and
the
labels are blank.
Please ask any more questions as needed.

Russ Valentine said:
You'd need to provide a far more accurate description of what you're
doing
for anyone to help you.

--
Russ Valentine
[MVP-Outlook]
mark e said:
I am using outlook 2002 and word 2002 with windows xp.
Following the mail merge wizard from outlook to word, with the
objective
of
producing mailing labels, only gives me the output "<<next record>>".
Within
the wizzard the "merge" button i step 3 is not active. What will fix
this
problem?
 
R

Russ Valentine [MVP-Outlook]

Also, make sure you are following the step outlined here:
http://support.microsoft.com/?kbid=284401

--
Russ Valentine
[MVP-Outlook]
mark e said:
I am trying to make address labels from a group of contacts. Following the
instructions to start the proceedure using mail merge from outlook, which
then progresses to word as follows: tools-mail merge, contacts-all
contacts
current view, fields-contact field in current view, new document, mailing
labels, ok. Then message "exporting contacts". Now in word mail merge
wizzard. Message ask to use setup button in section helper dialog. ok.
Step
1, Main document 8160 avery. Step 2, data address book-outlook adress
book-contacts. Then receive a message "word is converting". Click ok on
label
options screen. Step 3, The "merge" button is not active, so I close and
the
labels are blank.
Please ask any more questions as needed.

Russ Valentine said:
You'd need to provide a far more accurate description of what you're
doing
for anyone to help you.

--
Russ Valentine
[MVP-Outlook]
mark e said:
I am using outlook 2002 and word 2002 with windows xp.
Following the mail merge wizard from outlook to word, with the
objective
of
producing mailing labels, only gives me the output "<<next record>>".
Within
the wizzard the "merge" button i step 3 is not active. What will fix
this
problem?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top