Lost Internet Capability -- How to Recover?

S

saberman

I have lost internet connectivity but with a catch.

Reconstruction of events (as near as I can recall):
Installed Vista Ultimate with SP1
Installed Office 2007 Ultimate with SP1
Setup Outlook for Mail and News Groups. Working fine.

Installed Virtual PC
Create two Virtual Machines (Windows XP Pro SP3)

Host and both virtual machines were able to access the internet.

Everything seemed fine for a couple of days. Virtual machines and host were
communicating fine.

Then the host lost internet connectivity. When I tried to renew the
connection with ipconfig it said it could not find the file. Yet the guest
vritual machines still had internet access. I could stop them, stop Virtual
PC, start Virtual PC and start the virtual machines and they still had
internect connectivity.

I could not find a way to re-establish internet connectivity on the host.

Any idea what could have caused this and how to recover the host's
connectivity without restarting it?
 
P

Paul Montgumdrop

saberman said:
I have lost internet connectivity but with a catch.

Reconstruction of events (as near as I can recall):
Installed Vista Ultimate with SP1
Installed Office 2007 Ultimate with SP1
Setup Outlook for Mail and News Groups. Working fine.

Installed Virtual PC
Create two Virtual Machines (Windows XP Pro SP3)

Host and both virtual machines were able to access the internet.

Everything seemed fine for a couple of days. Virtual machines and host were
communicating fine.

Then the host lost internet connectivity. When I tried to renew the
connection with ipconfig it said it could not find the file. Yet the guest
vritual machines still had internet access. I could stop them, stop Virtual
PC, start Virtual PC and start the virtual machines and they still had
internect connectivity.

I could not find a way to re-establish internet connectivity on the host.

Any idea what could have caused this and how to recover the host's
connectivity without restarting it?

What file is this that the system couldn't find?
 
S

saberman

Paul Montgumdrop said:
What file is this that the system couldn't find?


It happened again. This time I let the machine go to sleep mode while one
of the VM's was open. When I woke it up the next day the host did not have
any connectivity but the VM did. I was able to do a tracert from the VM to
a couple of web sites. I could shutdown the VM and then start it and it
still had connectivity.

Here's a log of the ipconfig tries on the host (Connection 2 is the a
hardwired connection to the router. The other connection is not hooked
up.):

C:\>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : NYSABV0007
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8053 PCI-E Gigabit
Ether
net Controller
Physical Address. . . . . . . . . : 00-17-31-A2-0A-51
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.174.233(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-17-31-A2-16-6D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

C:\>ipconfig /renew

Windows IP Configuration

An error occurred while renewing interface Local Area Connection 2 : The
wait op
eration timed out.

No operation can be performed on Local Area Connection while it has its
media di
sconnected.

C:\>ipconfig /renew6

Windows IP Configuration

An error occurred while renewing interface Loopback Pseudo-Interface 1 : The
sys
tem cannot find the file specified.


Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Autoconfiguration IPv4 Address. . : 169.254.174.233
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

C:\>
 
P

Paul MontDenturesDropped

saberman said:
It happened again. This time I let the machine go to sleep mode while
one of the VM's was open. When I woke it up the next day the host did
not have any connectivity but the VM did. I was able to do a tracert
from the VM to a couple of web sites. I could shutdown the VM and then
start it and it still had connectivity.

Here's a log of the ipconfig tries on the host (Connection 2 is the a
hardwired connection to the router. The other connection is not hooked
up.):

C:\>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : NYSABV0007
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8053 PCI-E
Gigabit Ether
net Controller
Physical Address. . . . . . . . . : 00-17-31-A2-0A-51
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.174.233(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-17-31-A2-16-6D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

C:\>ipconfig /renew

Windows IP Configuration

An error occurred while renewing interface Local Area Connection 2 : The
wait op
eration timed out.

No operation can be performed on Local Area Connection while it has its
media di
sconnected.

C:\>ipconfig /renew6

Windows IP Configuration

An error occurred while renewing interface Loopback Pseudo-Interface 1 :
The sys
tem cannot find the file specified.


Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Autoconfiguration IPv4 Address. . : 169.254.174.233
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

C:\>

The 169.254 IP means that the O/S couldn't get an IP from the DHCP
server on the router in a timely manner. So it assigned the 169 IP to
the network interface card. The machine will be able to access other
machines on your Local Area Network-LAN, but the machine will not be
able to access the Internet, since it's not using a valid IP on the router.

You can try ipconfig /release and ipconfig /renew to make the machine
try to obtain a DHCP IP from the router, when you wake it up.
 
S

saberman

Paul MontDenturesDropped said:
The 169.254 IP means that the O/S couldn't get an IP from the DHCP server
on the router in a timely manner. So it assigned the 169 IP to the network
interface card. The machine will be able to access other machines on your
Local Area Network-LAN, but the machine will not be able to access the
Internet, since it's not using a valid IP on the router.

You can try ipconfig /release and ipconfig /renew to make the machine try
to obtain a DHCP IP from the router, when you wake it up.


I'll try the release/renew combination next time it loses connectivity.
However, shouldn't the ipconfig /renew been sufficient? More importantly,
why is it losing connectivity in the first place?
 
P

Paul MontDenturesDropped

I'll try the release/renew combination next time it loses connectivity.
However, shouldn't the ipconfig /renew been sufficient? More
importantly, why is it losing connectivity in the first place?

No, you have to do the release first. And if it doesn't release, then
you might have to issue the Netsh command to reset the TCP stack.

As far as Vista not working with your router, Vista doesn't play well
with some routers. Also there may be a firmware update for the router
concerning Vista that may not be applied.
 
S

saberman

Paul MontDenturesDropped said:
No, you have to do the release first. And if it doesn't release, then you
might have to issue the Netsh command to reset the TCP stack.

As far as Vista not working with your router, Vista doesn't play well with
some routers. Also there may be a firmware update for the router
concerning Vista that may not be applied.


Thanks -- I'll try that the next time I lose connectivity.

BTW, Outlook 2007 is also a little flaking as a News reader. I can't see
the posting that I sent and you responded to. However, Agent running under
Windows XP SP3 (on a different physical machine) downloaded the posting
fine. But that's for another news group.
 

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