Lost control of destop

N

newbie

I have an windows 2000 system.

A trogan or virus locked my desktop so I cant do right click anywhere in
explorer. I dont have the option to do properties.

All the icons "disappered" from the desktop. They still exsist, I ran
search.

When you created a shortcut, it made 2 of them and if you deleted one of
them, the other would not work. That one I fixed.

The desktop was set to active from the virus/trogan. In the display
properties, I cant change the background, every choice is greyed out. It is
set to some explorer background.

I ran MS antispyware, norton antivirus, Did all the updates and removed most
of what I could that I could figure out what was installed bad html files.

What suggestions do you have to fix these problems?
If you need other info, I'll see what I can do.
Thanks in advance.
 
R

Ramesh, MS-MVP

Start Regedit.exe and navigate to:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
and
[HKEY_LOCAL_MACHINE_\Software\Microsoft\Windows\CurrentVersion\Policies\System]

In the right-pane, delete the following values (if exists)

- NoDispBackgroundPage
- NoDispScrSavPage
- NoDispSettingsPage
- NoDispAppearancePage

Don't forget to check both of the above registry keys.

Follow-up with a thorough malware cleanup. Begin with the stand-alone
scanner from Trend Micro, named "Sysclean" package. Trend Micro's Sysclean
package (free), it's capable of eliminating keyloggers, trojans etc. Full
instructions at:

Trend Micro Sysclean package
http://aumha.net/viewtopic.php?t=10820

The Parasite Fight - Quick Fix Protocol:
http://aumha.org/a/quickfix.php

--
Ramesh Srinivasan
MS-MVP, Windows Shell

Windows XP Troubleshooting
http://www.winhelponline.com
 

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