KB 320397 - bcupdate2

[Michel Lapointe]

Hello,

Is there anyone on the list that have the bcupdate2 utility somewhere?

I need it according to KB 320397.

I know I have to contact MS Tech Support, and I've did, since yesterday
I've spent at least 5 hours on hold... They still seem to be overload by
Blaster call or something else.

If a MS Tech need a case number I can even provide one...

Thank

ML

 

[Cherry Qian]

Hi Michel,

Thank you for the posting. As you described, you want to get the bcupdate2
utility according to KB 320397.

To do so, you need to contact Microsoft Product Support Services to obtain
the Bcupdate2 utility. For more information about how to contact Microsoft
Product Support Services, please visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=sz;en-us;top

For your convenience, if you can provide us with a case number we will try
to send the hot fix to you according to the case information. Thank you
for your understanding and cooperation on this.

Meanwhile, to work around this problem, you can create a boot disk for
starting your computer.

For additional information about how to create a boot disk, please refer to
the article in the Microsoft Knowledge Base:

119467 How to Create a Bootable Disk for an NTFS or FAT Partition
http://support.microsoft.com/?id=119467

Hope the above information and suggestion helps and answers your question.
If anything is unclear, please let me know.

Sincerely,

Cherry Qian
MCSE2000, MCSA2000, MCDBA2000
Microsoft Partner Online Support


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