Is it updating or not

[Claudio Valderrama C.]

Hello, I'm running on a strange problem.
I have autoUpdater disabled.
One time at a day, when I connect to the net at evening, I click the
"In-active" link in the main page with the system summary, where it says:

AntySpyware AutoUpdater In-Active.

This if course causes the updater to be launched manually. I wasn't paying
much attention to the messages, until I seemed to see the same numbers again
and again. Well, I just compared the last three days and I'm always getting:

Updating definitions version 5729 to 5757
and finally
New Spyware definitions 5757 installed.


Then I close the updater window and from MSAS main window again I launch the
updater. The same messages are repeated. It seems as if always I upgrade
from 5729 to 5757 but the next time I run the updater, the same story is
repeated.

Has anyone observed this? Thanks.

C.

 

[Alan]

Go to http://www.microsoft.com/downloads/details.aspx?
FamilyId=321CD7A2-6A57-4C57-A8BD-
DBF62EDA9671&displaylang=en and download the installer
for build 615.

Make certain to uninstall the old copy of MSAS and reboot
before you install build 615.

Alan

 

[Claudio Valderrama C.]

Go to

http://www.microsoft.com/downloads/...A2-6A57-4C57-A8BD-DBF62EDA9671&displaylang=en
and download the installer

for build 615.

Make certain to uninstall the old copy of MSAS and reboot
before you install build 615.

Thanks, Alan.
I supposed the program would detect a new version of itself, but it didn't.
Got the new version and it installed the latest detection signatures.

C.

 

[Alan]

Currently this feature is hit or miss.

Alan

-----Original Message-----

FamilyId=321CD7A2-6A57-4C57-A8BD-
DBF62EDA9671&displaylang=en
and download the installer

Thanks, Alan.
I supposed the program would detect a new version of itself, but it didn't.
Got the new version and it installed the latest detection signatures.

C.


.

 

[Bill Sanderson]

As Alan says, things happen (or don't!)

The current design is for definition updates to be automatic, but version
updates to happen by notification and user choice only. There is a process
which, if you've selected the option (I think there's an options!) will
(eventually) result in a popup which states that a new program version is
available, and do you wish to install it.

This functionality can take some time, but it surely should have happened
for everyone by now--the current version was released in mid-July.

When you download a new version, you should be able to just run the
installer, and it will offer an upgrade. I've done this on every system I
administer, and not seen any problems. However, there are situations in
which removing the old version manually before reinstalling fixes problems.

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