Internet shut down

K

Ken.H

Connect to internet and it shuts down after a minute or so. Get the
following messages.
1.Error in winsock module
Connection structure unknown
Possible reason
Your firewall and /or Antivirus application block the System File
service.exe

2.Error in winsock module
Connection structure unknown
Possible reason
Your firewall and /or Antivirus application block the System File
csrss.exe
Make sure that "csrss.exe" can connect to the internet!

3.Error in winsock module
Connection structure unknown
Possible reason
Your firewall and /or Antivirus application block the System File smss.exe
Make sure that "smss.exe" can connect to the internet!

Any thoughts would be great.
 
T

Thorsten Matzner

Ken.H said:
Connect to internet and it shuts down after a minute or so. Get the
following messages.

The Internet is shutting down? ;)
If you use third-party plug-ins for the IE, remove them. Also scan
your system with Ad-aware (http://www.lavasoft.com) for malware.
If this does not help, you may want to post to
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6.browser.
"How to Troubleshoot Possible Causes of Internet Connection Problems"
(http://support.microsoft.com/?kbid=314095)
 

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