Internet Explorer

[Guest]

I'm wondering if anyone is experiencing the same problem with IE that I am.

When using IE 6 or 7 I scroll up and down pages using the wheel on my mouse
like any other person.

I noticed that scrolling up and down in IE causes my computer to shut down
immediately. It doesn't gracefully shut down or tell me that it is shutting
down or even give an error message. The computer just shuts completely of as
if I pulled the power cable out of the back of it.

After doing some trouble shooting I have yet to come up with a pattern
except that this problem only occurs in IE. It doesn't occur in Firefox or
Windows Explorer.

Additionally, when scrolling in IE I can hear my CPU making a scratching
noise. At first I thought it was the hard drive reading vigorously as I
scrolled, but after opening the case and listening closely I realized it is
coming from the CPU. Again, IE is the only thing that causes this to occur.
Everything else works great. Does anyone have any suggestions or ideas at
all?
Thanks

 

[PA Bear]

Windows version?

Try a new/different mouse.

 

[Guest]

Windows XP Professional, Service Pack 2

I tried three different mice and it happens regardless.

 

[PA Bear]

Are you currently running IE6 or IE7?

Have you checked the computer manufacturer's website for available driver
and BIOS updates?

 

[Guest]

I'm currently running IE6, but I first noticed this in IE7. I tried
uninstalling IE7 and using IE6 again and that didn't fix it. Then I
performed a system restore back to a point before I did anything with IE7 -
again using IE6 - but that didn't fix it either.

I checked and have the latest drivers.

As far as the BIOS is concerned. It appears as though I can get a new
version, but I need a bootable flopyy disk in order to flash the BIOS.
Unfortunately, this computer doesn't have a floppy disk drive. Does anyone
know of a way to create some other form of bootable media (i.e. CD, DVD, or
thumb drive)?

 

[PA Bear]

Forget about flashing BIOS: Check the the computer manufacturer for the most
recent BIOS update.

Otherwise, take the machine to a local, reputable and independent (i.e., not
BigBoxStoreUSA) computer repair shop.