Internet Explorer Freezes

[Guest]

When I open IE 6.0 since yesterday and type a few words into the address bar,
it freezes for several minutes. Then it works again and I can finish typing
the url. Everything freezes. It won't go anywhere. I can open IE through
links in emails but using the address bar directly, no go....

Any ideas anyone?

I installed SP2 today and have Windows XP and IE6.

Kind regards
Eva Browne-Paterson

 

[Will Denny]

Hi

Have a look in the Event Viewer to see if there any 'Errors'. If so, could
you plewase post the Event ID and Source?

 

[Guest]

Hello Danny

Here are some entries from the Event Viewer:

Hanging application iexplore.exe, version 6.0.2900.2180, hang module
hungapp, version 0.0.0.0, hang address 0x00000000. Category 101

Next event:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
wininet.dll, version 6.0.2900.2668, fault address 0x0002192f. Category 100.

Next event:
Windows cannot access the file C:\Documents and Settings\Eva\Local
Settings\History\History.IE5\index.dat for one of the following reasons:
there is a problem with the network connection, the disk that the file is
stored on, or the storage drivers installed on this computer; or the disk is
missing. Windows closed the program index.dat because of this error.

Program: index.dat
File: C:\Documents and Settings\Eva\Local
Settings\History\History.IE5\index.dat

The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that
corrects itself when the program runs again.
2. If the file still cannot be accessed and
- It is on the network, your network administrator should verify that
there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify
that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click
Start, click Run, type CMD, and then click OK. At the command prompt, type
CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the
disk might be damaged. If it is a hard disk, contact your administrator or
computer hardware vendor for further assistance.
Additional Data
Error value: C000009C
Disk type: 3
Category 100

Next event:
Faulting application brsvc01a.exe, version 1.0.0.3, faulting module unknown,
version 0.0.0.0, fault address 0x0012e824. Category 100

I hope this helps.

Kind regards
Eva

 

[Guest]

From the info in the event viewer, what a nifty little program that is!, I've
disabled autocomplete and changed the history to 1 day and cleared it.

All is working as it should now.

Thank you Will for putting me onto it.

Cheers
Eva

 

[Guest]

I thought this problem was fixed but it works okay until the next time that I
startup again... IE is looking for the history file in the incorrect location:
C:\Documents and Settings\Eva\Local Settings\History\History.IE5\index.dat

I found the file it wants but I can't move it or create a folder in
history... I'm stuck.

It's actually in the following locations:

C:\Documents and Settings\Eva\Local
Settings\Temp\History\History.IE5\index.dat

Is there a way to make IE look for the file in the correct location so it
works?

Kind regards
Eva Browne-Paterson