IE hangs when opened, but only for one user account??

G

Guest

When i open IE in user account it starts to poen the home page but then stops
responding. IE works fine for the other user accounts on the same computer.
Any ideas why?
 
D

Don Varnau

Hi,
Another program, possibly malware, is affecting only this user account.

If running XP SP2, try IE> Tools> Manage add-ons. Disable add-ons to see if
one of them is the culprit. If not using SP2, try one of these free
programs:
ToolbarCop: http://windowsxp.mvps.org/toolbarcop.htm
BHODemon 2.0: http://www.definitivesolutions.com/bhodemon.htm
Don't overlook the obvious ;-) The Yahoo toolbar is troublesome for some
users and the Google toolbar has caused some problems recently.

If the problem isn't simply a toolbar or BHO, you will have to dig deeper.
See these sites for help:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]
 

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