IE6 Crashes Under 1 User Profile but not the other

[Guest]

I can't figure this one out. Under 1 user profile IE works just fine. Under
the other profile on the machine it hangs sometimes immediately and sometimes
around the third page I go to. Have tried to configure IE the same under
both profiles.

WinXP Med Ctr, SP2

Any ideas?

TIA

 

[Don Varnau]

Hi,
First clear the Temporary Internet Files for that account and set the size
of that folder to 50-60 MB.

Next, troubleshoot this by disabling third-party programs, toolbars, BHOs
(Browser Helper Object) or other add-ons to IE. Many of these are user
account specific. The guilty party should become obvious at some point.
Look at:
IE> Tools> Manage add-ons.
MSCONFIG> Startup.
Control Panel> Add or remove programs.

Or... malware can affect some, but not all, user accounts.
See these sites for help:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
827315- Unexplained computer behavior may be caused by deceptive software:
http://support.microsoft.com/default.aspx?scid=827315
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]

 

[Guest]

Don,

Thanks a bunch. It was the bho's and I just didn't think about them for
some reason. Thanks again.

Roberta

Topic is closed

Hi,
First clear the Temporary Internet Files for that account and set the size
of that folder to 50-60 MB.

Next, troubleshoot this by disabling third-party programs, toolbars, BHOs
(Browser Helper Object) or other add-ons to IE. Many of these are user
account specific. The guilty party should become obvious at some point.
Look at:
IE> Tools> Manage add-ons.
MSCONFIG> Startup.
Control Panel> Add or remove programs.

Or... malware can affect some, but not all, user accounts.
See these sites for help:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
827315- Unexplained computer behavior may be caused by deceptive software:
http://support.microsoft.com/default.aspx?scid=827315
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]

I can't figure this one out. Under 1 user profile IE works just fine. Under
the other profile on the machine it hangs sometimes immediately and sometimes
around the third page I go to. Have tried to configure IE the same under
both profiles.

WinXP Med Ctr, SP2

Any ideas?

TIA