IE does not resolve hostname, nslookup working fine

[dlongest]

I'm trying to troubleshoot the computer of a friend of mine. She has
Adelphia cable internet on Windows 2000. She told me that it had worked
fine until yesterday morning when for no reason, she became unable to
connect to the Internet at all, or use any Internet related programs
(AIM, Outlook). Cable company said problem was not on their end, was
an OS problem.

When I got here, I hooked up a wired D-Link router that she had and
introduced a WinXP computer to this network. The WinXP computer is
using the Internet perfectly after basic router setup. The Win2000
computer can sign on and use AIM but IE will not work in the sense that
typing www.yahoo.com will not resolve to a page. However, if I were to
type in yahoo.com's IP address, IE will load the page. I can obtain
this IP through nslookup on the problem computer. If I try to ping
yahoo.com, gives Unknown host error. If I ping the IP address, it will
work successfully. I am thinking DNS problem. Network connection on
Win2000 is set to obtain addresses automatically, no DNS servers are
listed specifically on the computer or on the router itself. Same setup
on the WinXP computer. I have tried searching various places for
information but cannot find anything on this specific problem.
Attempted flushing DNS with no luck.

Dan

 

[Danny Kile]

I'm trying to troubleshoot the computer of a friend of mine. She has
Adelphia cable internet on Windows 2000. She told me that it had worked
fine until yesterday morning when for no reason, she became unable to
connect to the Internet at all, or use any Internet related programs
(AIM, Outlook). Cable company said problem was not on their end, was
an OS problem.

When I got here, I hooked up a wired D-Link router that she had and
introduced a WinXP computer to this network. The WinXP computer is
using the Internet perfectly after basic router setup. The Win2000
computer can sign on and use AIM but IE will not work in the sense that
typing www.yahoo.com will not resolve to a page. However, if I were to
type in yahoo.com's IP address, IE will load the page. I can obtain
this IP through nslookup on the problem computer. If I try to ping
yahoo.com, gives Unknown host error. If I ping the IP address, it will
work successfully. I am thinking DNS problem. Network connection on
Win2000 is set to obtain addresses automatically, no DNS servers are
listed specifically on the computer or on the router itself. Same setup
on the WinXP computer. I have tried searching various places for
information but cannot find anything on this specific problem.
Attempted flushing DNS with no luck.

Dan

This does sound like a DNS issue, however I have had a problem like this
and they only way to recover from it was to do a WinSock Repair. You can
find the utility file at this site:

http://www.spychecker.com/program/winsockxpfix.html


--
Danny Kile
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