IE 7 Closes Intermittently

[greggall]

I have a problem with Internet Explorer closing with the error message
"Internet explorer has encountered a problem and needs to close".

This only happens on certain websites, usually if I close a pop-up
window, minimize or move it. However sometimes it seems to happen
spontaneously.

This was happening with IE6 so I updated to IE7 but the problem still
persists and I can't find anything useful on the Microsoft site and
they want £40 + vat for a phone call to tech support!

Can anyone suggest a fix for this issue?

 

[Rock]

I have a problem with Internet Explorer closing with the error message
"Internet explorer has encountered a problem and needs to close".

This only happens on certain websites, usually if I close a pop-up
window, minimize or move it. However sometimes it seems to happen
spontaneously.

This was happening with IE6 so I updated to IE7 but the problem still
persists and I can't find anything useful on the Microsoft site and
they want £40 + vat for a phone call to tech support!

Can anyone suggest a fix for this issue?

_________________________________________-

Try running IE7 with all add ons disabled.

Open Internet Explorer, and then click the Tools button.
Click Manage Add Ons, and then click Enable or Disable Add Ons.

IE7 questions are best asked in the Internet Explorer newsgroup. There are
quite a few posts there so peruse them for something on topic before posting
a new message.

Newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

On the Web:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

Is the system clean of malware?

Malware Removal
http://www.elephantboycomputers.com/page2.html#Removing_Malware

THE PARASITE FIGHT
Finding, Removing & Protecting Yourself From Scumware
http://aumha.org/a/parasite.htm

Richard Harper's Guide to Cleaning Pests
http://rgharper.mvps.org/cleanit.htm

 

[greggall]

I have a problem with Internet Explorer closing with the error message
"Internet explorer has encountered a problem and needs to close".

This only happens on certain websites, usually if I close a pop-up
window, minimize or move it. However sometimes it seems to happen
spontaneously.

This was happening with IE6 so I updated to IE7 but the problem still
persists and I can't find anything useful on the Microsoft site and
they want £40 + vat for a phone call to tech support!

Can anyone suggest a fix for this issue?

_________________________________________-

Try running IE7 with all add ons disabled.

Open Internet Explorer, and then click the Tools button.
Click Manage Add Ons, and then click Enable or Disable Add Ons.

IE7 questions are best asked in the Internet Explorer newsgroup. There are
quite a few posts there so peruse them for something on topic before posting
a new message.

Newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

On the Web:http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg...

Is the system clean of malware?

Malware Removalhttp://www.elephantboycomputers.com/page2.html#Removing_Malware

THE PARASITE FIGHT
Finding, Removing & Protecting Yourself From Scumwarehttp://aumha.org/a/parasite.htm

Richard Harper's Guide to Cleaning Pestshttp://rgharper.mvps.org/cleanit.htm

Thanks Rock

You were right, it was an add-on that was causing the problem, though
I haven't tried figuring out which one. I had to re-enable the Java
console, and everything is ok, so it wasn't that.
As a matter of interest is malware the same as spyware?

I have a really good Spyware and Anti-Virus Programmes, both of which
were free and have free updates. They are spybot search and destroy,
and AVG antivirus.

Thanks again for your help.

Greg.

 

[Rock]

I have a problem with Internet Explorer closing with the error message
"Internet explorer has encountered a problem and needs to close".

This only happens on certain websites, usually if I close a pop-up
window, minimize or move it. However sometimes it seems to happen
spontaneously.

This was happening with IE6 so I updated to IE7 but the problem still
persists and I can't find anything useful on the Microsoft site and
they want £40 + vat for a phone call to tech support!

Can anyone suggest a fix for this issue?

_________________________________________-

Try running IE7 with all add ons disabled.

Open Internet Explorer, and then click the Tools button.
Click Manage Add Ons, and then click Enable or Disable Add Ons.

IE7 questions are best asked in the Internet Explorer newsgroup. There
are
quite a few posts there so peruse them for something on topic before
posting
a new message.

Newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

On the
Web:http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg...

Is the system clean of malware?

Malware
Removalhttp://www.elephantboycomputers.com/page2.html#Removing_Malware

THE PARASITE FIGHT
Finding, Removing & Protecting Yourself From
Scumwarehttp://aumha.org/a/parasite.htm

Richard Harper's Guide to Cleaning
Pestshttp://rgharper.mvps.org/cleanit.htm

Thanks Rock

You were right, it was an add-on that was causing the problem, though
I haven't tried figuring out which one. I had to re-enable the Java
console, and everything is ok, so it wasn't that.
As a matter of interest is malware the same as spyware?

I have a really good Spyware and Anti-Virus Programmes, both of which
were free and have free updates. They are spybot search and destroy,
and AVG antivirus.

____________________

You're welcome. Malware is a generic term for malicious software. It
includes spyware, adware, etc. To determine which add on is the problem add
them back one at a time.